Administrative Assistant

Job Summary

We are seeking a dependable and customer-focused Administrative Assistant to support a residential HOA community in Escondido, CA. This long term opportunity is ideal for an administrative professional who enjoys helping residents, staying organized, and serving as a central point of contact in a busy community office environment.

The Administrative Assistant will play an important role in daily community operations by supporting homeowners, Board members, vendors, and management with timely communication and professional administrative support. This is a great opportunity to join a team-oriented environment where reliability, positive communication, and excellent customer service are valued. Training will begin as soon as possible, making this a strong fit for someone ready to step into a visible support role and contribute right away.

Key Responsibilities

- Provide friendly, professional customer service by phone, email, and in person.
- Respond to homeowner inquiries in a timely and courteous manner, including returning calls and emails within 24 business hours.
- Serve as a liaison between residents, Board members, vendors, and management.
- Assist with architectural applications, home improvement requests, community policies, and resident information needs.
- Support administrative duties such as correspondence, record keeping, mailing, email, phone coverage, and computer-based tasks.
- Perform routine inspections of community common areas and report findings as needed.

Compensation and Benefits

- Pay: $24.00 to $26.00 per hour.
- Job Type: Long Term
- Start Date: ASAP to begin training.
- Location: Escondido, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additional Skills

Required Qualifications and Skills

- Support day-to-day administrative operations for an HOA community office.
- Manage resident communication through phone, email, and in-person interaction.
- Assist with community documentation, architectural applications, correspondence, and record keeping.
- Conduct routine common area inspections and communicate findings to the appropriate parties.

- Minimum of 1 year of customer service experience, preferably in an office environment.
- Strong telephone etiquette and professional verbal and written communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Minimum typing speed of 45 words per minute.
- Basic Microsoft Office skills, including the ability to write a professional business letter.
- Reliable, team-oriented, and dedicated to delivering excellent customer service.
- Ability to perform administrative duties including phone support, computer work, mailing, email, and driving as needed.

Preferred Qualifications

- Property management or HOA experience is highly desired.
- Experience communicating with homeowners, residents, vendors, or community boards.
- Familiarity with architectural review applications, community rules, or common area operations.