Receptionist Jobs in Massachusetts

A receptionist is a crucial role in the administrative industry who acts as a first point of contact for visitors, clients, and employees coming into an office. They manage crucial tasks such as answering and transferring phone calls, scheduling appointments, greeting clients, sorting and distributing mail, and providing general administrative and clerical support. They utilize various office equipment such as fax machines, photocopiers, and computers for tasks such as data entry and document preparation. They also provide information to callers or visitors, take messages, and handle queries appropriately.

Important skills for a receptionist include excellent communication skills, both written and verbal, strong organization skills, attention to detail, and proficiency in various computer software such as Microsoft Office. They should also possess good interpersonal skills, be able to multitask, and have a professional appearance and attitude. While a high school diploma is generally required, there is no specific certification required for a receptionist. However, certifications like a Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) could increase job prospects. Prior to becoming a receptionist, a person might work in roles such as an Office Assistant, Customer Service Representative, or Administrative Assistant to gain relevant experience.

1-15 of 222 Jobs

Guest Services -Front Desk Agent - Courtyard by Marriott, Littleton, MA

  • Littleton, MA
  • 6 hours ago
  • Littleton, MA
  • 6 hours ago

Keywords: Hotel, Hospitality, customer service, receptionist, administrative Requirements + Prior front desk experience in a hotel setting preferred + Multitasking skills and ability to work in a fast-paced...

Clerk Receptionist

  • Springfield, MA
  • 9 hours ago
  • Springfield, MA
  • 9 hours ago

The Receptionist is responsible for providing exceptional customer service and care to all patients and clients....

Ambulatory Service Representative II - Front Desk (Part-Time 25 hours)

  • Boston, MA
  • 10 hours ago
  • Boston, MA
  • 10 hours ago

POSITION SUMMARY : The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient...

Loss Prevention Customer Service Associate (Tactical)

  • Chicopee, MA
  • 10 hours ago
  • Chicopee, MA
  • 10 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

ESY Receptionist

  • South Yarmouth, MA
  • 12 hours ago
  • South Yarmouth, MA
  • 12 hours ago

Position Type: Summer Positions/ESY Secretary I/Receptionist Date Posted: 5/7/2025 Location: Dennis-Yarmouth Regional Summer Programs Date Available: 07/07/2025 Closing Date: Open Until Filled  ...

Customer Service Associate

  • Taunton, MA
  • 1 day ago
  • Taunton, MA
  • 1 day ago

Our client is seeking a Temporary Sales Support & Customer Service Administrator in Taunton, MA to join their team! The role will be Monday-Friday, 8:00am-5:00pm (1-hour unpaid break) with a pay...

Somerville Loss Prevention Customer Service Associate II

  • Winter Hill, MA
  • 1 day ago
  • Winter Hill, MA
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Loss Prevention Customer Service Associate II Dedham MA

  • Dedham, MA
  • 1 day ago
  • Dedham, MA
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate

  • Chelsea, MA
  • 1 day ago
  • Chelsea, MA
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Security & Welcome Desk Associate (TEMP)

  • Hyannis, MA
  • 2 days ago
  • Hyannis, MA
  • 2 days ago

SUMMARY: The primary role of the Security Associate is to provide for the safety and security of Cape Cod 5 employees, clients and visitors located on the HQ5 campus as well as all Bank...

Receptionist (Pool)

  • Baldwinville, MA
  • 3 days ago
  • Baldwinville, MA
  • 3 days ago

Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency....

Customer Service Associate

  • Fall River, MA
  • 3 days ago
  • Fall River, MA
  • 3 days ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Member Services Rep Receptionist

  • Pittsfield, MA
  • 3 days ago
  • Pittsfield, MA
  • 3 days ago

Member Services Representative Receptionist Department: Allendale Branch Work Arrangement: In- office We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support...

Solar Appointment Setter

  • Barnstable, MA
  • 3 days ago
  • Barnstable, MA
  • 3 days ago

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today,...

Sales Appointment Setter

  • Danvers, MA
  • 3 days ago
  • Danvers, MA
  • 3 days ago

Job Overview: Looking for a high-energy sales opportunity that lets you engage with customers, earn uncapped bonuses, and travel across multiple locations? Whether you're launching your sales...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Receptionist Online Courses and Training Opportunities

iHireAdmin curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Receptionist: Become a Good Hotel Receptionist
Become a Good ReceptionistBe courteous. Be respectful. Treat everyone like they are the most important person that has walked into the office that day.Have a greeting ready. Its always important...
Professional Receptionist Essentials
It's a well-known fact regarding human interactions that "you never get a second chance to make a first impression." First impressions matter a lot, especially in work environments where they can...
Medical Receptionist Training
Medical facilities rely on skilled and knowledgeable professionals to ensure the smooth operation of their practices. One of the most critical roles in this field is that of a medical...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Receptionist Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAdmin research efforts.

Highest Education Level

Receptionists in Massachusetts offer the following education background
High School or GED
30.8%
Bachelor's Degree
26.8%
Associate's Degree
18.1%
Vocational Degree or Certification
14.7%
Master's Degree
5.5%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Receptionists in Massachusetts
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Receptionist Related Career Advice Articles

friendly receptionist greeting a customer at his desk
What Skills Do You Need to Be a Receptionist?

If you’re interested in receptionist jobs, check out our guide to the top skills you’ll need to succeed in this role.

Read article »
Administrative career options include office manager, executive assistant, administrative assistant, and receptionist
Which Administrative Role is Right for You?

Considering a career in administration? Before starting your job search, learn more about the top administrative roles and decide where your future lies.

Read article »
Smiling professional speaking on the phone
10 Phone Etiquette Tips for Administrative Professionals

A guide to maintaining professionalism while communicating with others via phone.

Read article »