Switchboard Operator Jobs in Madison, WI
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Amazon Locker+ Customer Service Associate
- Deerfield, WI (15 miles from Madison, WI)
- moments ago
- Deerfield, WI (15 miles from Madison, WI)
- moments ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Fitchburg, WI (9 miles from Madison, WI)
- 11 hours ago
- Fitchburg, WI (9 miles from Madison, WI)
- 11 hours ago
The Waterford at Fitchburg offers Independent Living and Assisted Living services in Fitchburg, WI 53711. If you're looking to grow your career and experience in a team-oriented environment, apply...
Pharmacy Customer Service Associate
- Monona, WI (2 miles from Madison, WI)
- 1 day ago
- Monona, WI (2 miles from Madison, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
- Fitchburg, WI (9 miles from Madison, WI)
- 3 days ago
- Fitchburg, WI (9 miles from Madison, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Sauk City, WI (23 miles from Madison, WI)
- 3 days ago
- Sauk City, WI (23 miles from Madison, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
LOCATION:** Hybrid - 8 days a month in the office: Indianapolis IN, Philadelphia PA, Madison WI, Hagerstown MD **OVERVIEW** You will enhance the customer experience by addressing technical issues...
TRICOR Insurance, proudly recognized as a 2025 Great Place to Work Certified organization, is hiring a Receptionist to support our team and serve as the first point of contact for clients and...
LOCATION: Hybrid - 8 days a month in the office: Indianapolis IN, Philadelphia PA, Madison WI, Hagerstown MD OVERVIEW As a Customer Service Technical Associate, you will enhance the customer...
Veterinary Receptionist - Verona, WI
- Verona, WI (10 miles from Madison, WI)
- 27 days ago
- Verona, WI (10 miles from Madison, WI)
- 27 days ago
Who we are Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Animal Hospital of Verona is looking for an...
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best....
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
#main-wrapper Client Services Specialist Position is full time, Monday-Friday, first shift, 8:00 AM - 5:00 PM with overtime as needed Candidates currently living within a commutable distance of...
- Verona, WI (10 miles from Madison, WI)
- 30+ days ago
- Verona, WI (10 miles from Madison, WI)
- 30+ days ago
JOB REQUIREMENTS: Latitude Corp. Description We are looking for aReceptionist to join our100% EMPLOYEE-OWNEDteam. First Shift:8:00am-4:30pm Monday-Friday Latitude Corp. offers challenging and...
Demographic Data for Madison, WI
Moving to Madison, WI? Find some basic demographic data about Madison, WI below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Madison, WI
Highest Education Level
Switchboard Operators in Madison, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Patient Registration
- Payment Processing
- Faxing
- Front Office
- Insurance Verification
- Sorting
- Associates
- Courteous
- Scheduling Appointments
- 10 Key
- General Office Duties
- Administrative Skills
- Reception
- Complaint Resolution
- Facility Management
- Merchandising
- Inbound/Outbound Calling
- Reimbursement
- Scanning
- Customer Satisfaction
- Reading
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Retail
- Filing
- Friendliness
- Data Entry
- Events
- Collaboration
- Education Experience
- English
- Regulations
- Multitasking
- Microsoft Office
- Policy Development
- Inventory Management
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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