Switchboard Operator Jobs in Massachusetts

A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.

Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.

1-15 of 252 Jobs

Receptionist

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Receptionist The Receptionist will be responsible for overseeing the...

Customer Service Associate

  • Boston, MA
  • 18 days ago
  • Boston, MA
  • 18 days ago

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...

Customer Service Associate - Temporary

  • Pittsfield, MA
  • 3 hours ago
  • Pittsfield, MA
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Southborough, MA
  • 3 hours ago
  • Southborough, MA
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Arlington, MA
  • 3 hours ago
  • Arlington, MA
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Front Desk Representative

  • Framingham, MA
  • 6 hours ago
  • Framingham, MA
  • 6 hours ago

Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a...

Front Desk Receptionist

  • Westfield, MA
  • 6 hours ago
  • Westfield, MA
  • 6 hours ago

This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and...

Receptionist

  • Andover, MA
  • 6 hours ago
  • Andover, MA
  • 6 hours ago

Randstad is working with an organization to fill a tepmorary to permanent Receptionist position. This role requires experience in a professional setting, ideally managing the front desk of a busy...

Pediatric Urgent Care - Front Desk Associate (Per Diem) Woburn, MA

  • Woburn, MA
  • 13 hours ago
  • Woburn, MA
  • 13 hours ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...

Front Desk Agent

  • Walpole, MA
  • 14 hours ago
  • Walpole, MA
  • 14 hours ago

We are seeking full-time and part-time front desk agents. Candidates must have flexibility with mornings, evenings and weekends. Responsibilities Report to work on time, in proper and clean...

Customer Service Assoc/Receptionist

  • Allston, MA
  • 14 hours ago
  • Allston, MA
  • 14 hours ago

Customer Service Associate/Receptionist Provides assistance and supportto tenants or visitors to The Hamilton Company by answering phone calls,greeting people or responding to general emails and...

Client Services Coordinator II

  • Canton, MA
  • 14 hours ago
  • Canton, MA
  • 14 hours ago

UL Solutions is seeking a Client Services Coordinator II to join our team in Canton, MA. This hybrid role requires working on-site three days per week. In this role, you will manage and coordinate...

Appointment Setter - B2B Sales

  • Waltham, MA
  • 16 hours ago
  • Waltham, MA
  • 16 hours ago

The Team We are looking for enthusiastic individuals with a prior sales and telemarketing experience to join our team. We look for people who do their best and are hungry to do even better people...

Customer Service Associate - Morning & Lunch Shift

  • Boston, MA
  • 16 hours ago
  • Boston, MA
  • 16 hours ago

Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Solar Appointment Setter

  • Brockton, MA
  • 17 hours ago
  • Brockton, MA
  • 17 hours ago

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Switchboard Operator Online Courses and Training Opportunities

iHireAdmin curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Understanding Switchboards / Electrical Panels
Electrical Control panel - Understanding Switchboard / control panel /Electrical PanelsElectrical Switchboard / control panel designIn this course we start from the very basics of power supply in...
Basics on Switchboards & their General Arrangement drawings
Electrical Control panel - Basics & considerations for general arrangement (GA) drawings for Switchboard / control panel /Electrical PanelsElectrical Switchboard / control panel designBasics on...
The Ableton Operator
This in-depth class unlocks the inner workings of one of the most powerful multi-mode synthesizer tools around: the Ableton Operator. Coined as the "Swiss Army Knife" of synthesizers, the Operator...

Title Synonyms

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Salary for Switchboard Operator Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAdmin research efforts.

Highest Education Level

Switchboard Operators in Massachusetts offer the following education background
High School or GED
30.9%
Bachelor's Degree
26.7%
Associate's Degree
18.1%
Vocational Degree or Certification
14.7%
Master's Degree
5.5%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Switchboard Operators in Massachusetts
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

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