Switchboard Operator Jobs in Massachusetts
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Patient Care Coordinator / Front Desk
- Tewksbury Dental Associates
- Tewksbury, MA
- 6 days ago
- Tewksbury Dental Associates
- Tewksbury, MA
- 6 days ago
Tewksbury Dental Associates is seeking a dedicated Patient Care Coordinator / Front Desk professional to join our team in Tewksbury, MA 01876. If you are passionate about providing exceptional...
ANTICIPATED OPENING FOR THE 2025-2026 SCHOOL YEAR FUNDING CONTINGENT ON TOWN MEETING APPROVAL MAY 28, 2025 BELLINGHAM PUBLIC SCHOOLS BELLINGHAM, MASSACHUSETTS TITLE: Central Office Administrative...
Front Desk Agent (Seasonal) | The Lenox Collection Master multitasker. Memory Maker. No two days are the same: delight, problem solve and make the day for our incredible guests. You thrive in a...
SWITCHBOARD OPERATOR Job Description: Duties/Responsibilities Operates the telephone switchboard in a courteous manner and provides authorized information to callers as appropriate....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Hyatt Centric Faneuil Hall Boston 54-68 Devonshire Street Boston, MA 02109 163 Room Hotel Management Development Program, TEAM discounts and more! Apply Now Save this job SHARE THIS JOB Email...
Do you enjoy talking to others and making their day better? Do you like a fast-paced environment? We are looking for guest service superstars to join our At Your Service team! In this role, you...
Job Listing ID: 4259150 Job Title: Retail Customer Service Associate Application Deadline: 07/23/2025Job Location: Salem Date Posted: 04/25/2025Hours Worked Per Week: 40 Shift: Day Shift Duration...
Job Title: Appointment Coordinator Reports To: Director of Patient Access GENERAL SUMMARY OF DUTIES: This team-oriented position is responsible for answering incoming calls; scheduling,...
Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The South Shore Charter Public School seeks to hire a full time long term substitute Receptionist/Administration Support staff member to start May 12, 2025 through June 18, 2025 and then restart...
Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...
Demographic Data for Massachusetts
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Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Massachusetts
Highest Education Level
Switchboard Operators in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Ged
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Faxing
- Sorting
- Associates
- Insurance Verification
- Scheduling Appointments
- Courteous
- Business Correspondence
- Administrative Skills
- 10 Key
- Reception
- General Office Duties
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Inbound/Outbound Calling
- Reimbursement
- Customer Satisfaction
- Scanning
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Data Entry
- Retail
- Filing
- Friendliness
- Events
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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