Switchboard Operator Jobs in Massachusetts
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.

- North Reading Veterinary Clinic
- North Reading, MA
- 10 hours ago
- North Reading Veterinary Clinic
- North Reading, MA
- 10 hours ago
Company Description North Reading Veterinary Clinic is an established, full-service, small animal hospital located in North Reading, Massachusetts. We see dogs and cats Mondays through Saturdays....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Receptionist Part Time Medway, MA, US Yesterday Requisition ID: 2532 Salary Range: $16.00 To $17.20 Hourly SALMON at Medway is seeking a part time Receptionist to join our compassionate and...
The Plainville Public Schools is looking for a Receptionist/Security Assistant to work in the Jackson School, which serves Pre-k to grade 2 students. The hired candidate will work Monday through...
Urgent Care Receptionist (Per Diem, Multiple Locations)
- Plymouth, MA
- 18 hours ago
- Plymouth, MA
- 18 hours ago
Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and...
Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and...
Monday - Friday (8:30am - 5pm) Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and...
Description Our Culture: Why work with us? At the heart of our organization is our people. We're driven by a shared mission to serve others and make a meaningful impact in our community. Our team...
Golf's Happy Place! Starting at $15 - $17 an hour. At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping...
Job Overview: Looking for a high-energy sales opportunity that lets you engage with customers, earn uncapped bonuses, and travel across multiple locations? Whether you're launching your sales...
Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are...
Fairfield Inn Cambridge, a Colwen Hotels property, is seeking friendly, customer service focused Front Desk associates to join our team. In this position you will be responsible for guest...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Massachusetts
Highest Education Level
Switchboard Operators in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Sorting
- Patient Registration
- Payment Processing
- Front Office
- Faxing
- Insurance Verification
- Long-Term Disability
- Scheduling Appointments
- 10 Key
- Courteous
- General Office Duties
- Reception
- Administrative Skills
- Office Management
- Facility Management
- Wellness
- Complaint Resolution
- Merchandising
- Inbound/Outbound Calling
- Scanning
- Reimbursement
- Customer Satisfaction
- Referrals
- Reading
- Telephone Skills
- Math
- Military Background
- High School Diploma
- Retail
- Friendliness
- Written Communication
- Filing
- Education Experience
- Inventory Management
- Regulations
- Multitasking
- Microsoft Office
- English
- Policy Development
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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