Switchboard Operator Jobs in Boston, MA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.

Patient Care Coordinator / Front Desk
- Tewksbury Dental Associates
- Tewksbury, MA (19 miles from Boston, MA)
- 6 days ago
- Tewksbury Dental Associates
- Tewksbury, MA (19 miles from Boston, MA)
- 6 days ago
Tewksbury Dental Associates is seeking a dedicated Patient Care Coordinator / Front Desk professional to join our team in Tewksbury, MA 01876. If you are passionate about providing exceptional...
Admission Welcome Center Front Desk Coordinator
- Easton, MA (23 miles from Boston, MA)
- moments ago
- Easton, MA (23 miles from Boston, MA)
- moments ago
Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With...
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Part Time Front Desk Receptionist
- Billerica, MA (16 miles from Boston, MA)
- moments ago
- Billerica, MA (16 miles from Boston, MA)
- moments ago
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...
- Malden, MA (5 miles from Boston, MA)
- 13 hours ago
- Malden, MA (5 miles from Boston, MA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Somerville, MA (2 miles from Boston, MA)
- 15 hours ago
- Somerville, MA (2 miles from Boston, MA)
- 15 hours ago
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Hyatt Centric Faneuil Hall Boston 54-68 Devonshire Street Boston, MA 02109 163 Room Hotel Management Development Program, TEAM discounts and more! Apply Now Save this job SHARE THIS JOB Email...
- Quincy, MA (8 miles from Boston, MA)
- 17 hours ago
- Quincy, MA (8 miles from Boston, MA)
- 17 hours ago
Do you enjoy talking to others and making their day better? Do you like a fast-paced environment? We are looking for guest service superstars to join our At Your Service team! In this role, you...
Retail Customer Service Associate
- Salem, MA (13 miles from Boston, MA)
- 22 hours ago
- Salem, MA (13 miles from Boston, MA)
- 22 hours ago
Job Listing ID: 4259150 Job Title: Retail Customer Service Associate Application Deadline: 07/23/2025Job Location: Salem Date Posted: 04/25/2025Hours Worked Per Week: 40 Shift: Day Shift Duration...
- Mansfield, MA (24 miles from Boston, MA)
- 23 hours ago
- Mansfield, MA (24 miles from Boston, MA)
- 23 hours ago
Job Title: Appointment Coordinator Reports To: Director of Patient Access GENERAL SUMMARY OF DUTIES: This team-oriented position is responsible for answering incoming calls; scheduling,...
Patient Services Representative-Radiology
- Concord, MA (16 miles from Boston, MA)
- 1 day ago
- Concord, MA (16 miles from Boston, MA)
- 1 day ago
Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR...
Pharmacy Customer Service Associate
- Marlborough, MA (24 miles from Boston, MA)
- 1 day ago
- Marlborough, MA (24 miles from Boston, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
School Receptionist-Long Term Substitute
- Norwell, MA (18 miles from Boston, MA)
- 1 day ago
- Norwell, MA (18 miles from Boston, MA)
- 1 day ago
The South Shore Charter Public School seeks to hire a full time long term substitute Receptionist/Administration Support staff member to start May 12, 2025 through June 18, 2025 and then restart...
- Peabody, MA (12 miles from Boston, MA)
- 1 day ago
- Peabody, MA (12 miles from Boston, MA)
- 1 day ago
Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...
Front Desk Associate - Residence Inn Boston Downtown/South End
- Roxbury, MA (1 mile from Boston, MA)
- 1 day ago
- Roxbury, MA (1 mile from Boston, MA)
- 1 day ago
Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Boston, MA
Highest Education Level
Switchboard Operators in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Ged
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Faxing
- Sorting
- Associates
- Insurance Verification
- Scheduling Appointments
- Courteous
- Business Correspondence
- Administrative Skills
- 10 Key
- Reception
- General Office Duties
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Inbound/Outbound Calling
- Reimbursement
- Customer Satisfaction
- Scanning
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Data Entry
- Retail
- Filing
- Friendliness
- Events
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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