Switchboard Operator Jobs in Billerica, MA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Patient Care Coordinator / Front Desk
- Tewksbury Dental Associates
- Tewksbury, MA (4 miles from Billerica, MA)
- 6 days ago
- Tewksbury Dental Associates
- Tewksbury, MA (4 miles from Billerica, MA)
- 6 days ago
Tewksbury Dental Associates is seeking a dedicated Patient Care Coordinator / Front Desk professional to join our team in Tewksbury, MA 01876. If you are passionate about providing exceptional...
- Malden, MA (13 miles from Billerica, MA)
- 11 hours ago
- Malden, MA (13 miles from Billerica, MA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Somerville, MA (14 miles from Billerica, MA)
- 14 hours ago
- Somerville, MA (14 miles from Billerica, MA)
- 14 hours ago
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
- Boston, MA (16 miles from Billerica, MA)
- 15 hours ago
- Boston, MA (16 miles from Billerica, MA)
- 15 hours ago
Hyatt Centric Faneuil Hall Boston 54-68 Devonshire Street Boston, MA 02109 163 Room Hotel Management Development Program, TEAM discounts and more! Apply Now Save this job SHARE THIS JOB Email...
- Quincy, MA (24 miles from Billerica, MA)
- 15 hours ago
- Quincy, MA (24 miles from Billerica, MA)
- 15 hours ago
Do you enjoy talking to others and making their day better? Do you like a fast-paced environment? We are looking for guest service superstars to join our At Your Service team! In this role, you...
Retail Customer Service Associate
- Salem, MA (17 miles from Billerica, MA)
- 20 hours ago
- Salem, MA (17 miles from Billerica, MA)
- 20 hours ago
Job Listing ID: 4259150 Job Title: Retail Customer Service Associate Application Deadline: 07/23/2025Job Location: Salem Date Posted: 04/25/2025Hours Worked Per Week: 40 Shift: Day Shift Duration...
Patient Services Representative-Radiology
- Concord, MA (8 miles from Billerica, MA)
- 22 hours ago
- Concord, MA (8 miles from Billerica, MA)
- 22 hours ago
Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR...
Pharmacy Customer Service Associate
- Marlborough, MA (20 miles from Billerica, MA)
- 22 hours ago
- Marlborough, MA (20 miles from Billerica, MA)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Peabody, MA (14 miles from Billerica, MA)
- 1 day ago
- Peabody, MA (14 miles from Billerica, MA)
- 1 day ago
Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...
Front Desk Associate - Residence Inn Boston Downtown/South End
- Roxbury, MA (17 miles from Billerica, MA)
- 1 day ago
- Roxbury, MA (17 miles from Billerica, MA)
- 1 day ago
Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We...
#1 Remote Solar Appointment Setter
- Newton, MA (14 miles from Billerica, MA)
- 1 day ago
- Newton, MA (14 miles from Billerica, MA)
- 1 day ago
#1 REMOTE SOLAR APPOINTMENT SETTER MyEnergyUpgrade image 1 of 3 compensation: $50 - $100 per completed appt + avg $2,000 per installed system employment type: experience level: no experience...
Remote WorkCustomer Service Associate - Temporary
- Quincy, MA (24 miles from Billerica, MA)
- 1 day ago
- Quincy, MA (24 miles from Billerica, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Peabody, MA (14 miles from Billerica, MA)
- 2 days ago
- Peabody, MA (14 miles from Billerica, MA)
- 2 days ago
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving...
Remote- Corporate Client Services Coordinator /Entry Level
- Boston, MA (16 miles from Billerica, MA)
- 2 days ago
- Boston, MA (16 miles from Billerica, MA)
- 2 days ago
Remote- Corporate Client Services Coordinator /Entry Level You will be responsible for ensuring a seamless and positive experience for our clients throughout their travel journey. You will...
Remote WorkReceptionist - Massachusetts House of Representatives
- Boston, MA (16 miles from Billerica, MA)
- 3 days ago
- Boston, MA (16 miles from Billerica, MA)
- 3 days ago
Agency Overview: The Massachusetts House of Representatives ("House") is comprised of 160 independently elected Members, each representing a district of approximately 43,000 people. Position...
Demographic Data for Billerica, MA
Moving to Billerica, MA? Find some basic demographic data about Billerica, MA below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Billerica, MA
Highest Education Level
Switchboard Operators in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Ged
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Faxing
- Sorting
- Associates
- Insurance Verification
- Scheduling Appointments
- Courteous
- Business Correspondence
- Administrative Skills
- 10 Key
- Reception
- General Office Duties
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Inbound/Outbound Calling
- Reimbursement
- Customer Satisfaction
- Scanning
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Data Entry
- Retail
- Filing
- Friendliness
- Multitasking
- English
- Inventory Management
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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