Switchboard Operator Jobs in Springfield, IL
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Center Receptionist (Program Specialist I #957)
- Springfield, IL
- 4 days ago
- Springfield, IL
- 4 days ago
Duties Reporting to the Executive Director, serves as the primary Receptionist for all departments in the Data, Accountability & Assessment Center (Data Strategies & Analytics, Assessment, and...
- Virden, IL (20 miles from Springfield, IL)
- 5 days ago
- Virden, IL (20 miles from Springfield, IL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Southern View, IL (3 miles from Springfield, IL)
- 7 days ago
- Southern View, IL (3 miles from Springfield, IL)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Chatham, IL (10 miles from Springfield, IL)
- 11 days ago
- Chatham, IL (10 miles from Springfield, IL)
- 11 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
at Insight Global in Springfield, Illinois, United States Job Description Job Description Insight Global is seeking a Receptionist/Admin Assistant for a Medical Practice located in Springfield,...
Telephone Operator I (U) Southern Illinois University - School of Medicine
- Springfield, IL
- 22 days ago
- Springfield, IL
- 22 days ago
Employees will answer incoming calls to the School of Medicine and all incoming calls to SIU HealthCare, determine the person/area best able to handle the caller's needs and transfer the call to...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
support, as requested....
support, as requested....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Key Responsibilities The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional...
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first...
The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the...
Demographic Data for Springfield, IL
Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Springfield, IL
Highest Education Level
Switchboard Operators in Springfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Pulling
- Asset Protection
- Bathroom Remodeling
- Replenishing
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Restocking
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Insurance Verification
- 10 Key
- Scheduling Appointments
- Courteous
- Administrative Skills
- Discretion
- Reception
- Loading & Unloading
- Customer Support
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Reimbursement
- Customer Satisfaction
- Reading
- Relationship Management
- Decision Making
- Retail
- Telephone Skills
- Friendliness
- High School Diploma
- Filing
- Education Experience
- Inventory Management
- English
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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