Administrative Assistant

Location:  Onsite

Schedule:  Monday–Friday | 8:00 AM – 5:00 PM

Temp-Hire

Pay:  $18 per hour

Kelly is seeking a detail-oriented  Medical Branch Administrative Assistant  to serve as the primary point of contact for patients and healthcare providers. This position plays a vital role in supporting patient care operations through order management, insurance verification, scheduling coordination, and exceptional customer service.

If you thrive in a fast-paced office environment, enjoy staying organized, and take pride in supporting others, this opportunity is for you.

Key Responsibilities

Customer Support

• Serve as the first point of contact for in-person visitors and high-volume inbound calls

• Provide professional, patient-focused service to patients and healthcare providers

Order & Data Management

• Create and manage patient orders within company systems

• Accurately input data and monitor incoming faxes

• Ensure documentation is complete and compliant

Insurance & Billing Support

• Verify insurance eligibility and obtain equipment authorizations

• Collect required documentation for billing purposes

• Maintain accurate billing records and process payments as needed

Scheduling & Coordination

• Schedule equipment deliveries and pickups

• Coordinate closely with clinical teams to ensure timely service

Record Management

• Maintain organized, up-to-date patient files

• Assist with audit documentation and compliance requirements

Qualifications

• High School Diploma or equivalent required

• Minimum 1 year of related experience in customer service, medical office, or administrative setting

• Strong verbal and written communication skills

• Proficient in Microsoft Office

• Comfortable handling multi-line phone systems

• Highly organized, detail-oriented, and able to multitask

This is a great opportunity to join Kelly and make a meaningful impact in a role that supports both patients and healthcare operations.

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