Administrative Manager

Administrative Manager Location: Lompoc, California Employment Type: Full-Time M-F 9-5:30pm Compensation: Wage Range $28- $30/hour DOE + Benefits Join a Mission-Driven Organization in a Beautiful Ranch Setting Are you a highly organized, tech-savvy professional who thrives in a fast-paced environment and enjoys wearing multiple hats? Do you have a passion for nonprofit work, systems management, and supporting meaningful causes? Return to Freedom is seeking an experienced Administrative & CRM Manager to serve as the operational backbone of our organization. This is a unique opportunity to combine your administrative expertise, donor CRM management skills, payroll experience, and operational leadership in support of protecting America's wild horses and burros. Located in a beautiful ranch environment on the Central Coast, this position offers the opportunity to contribute to a mission that truly makes a difference. About Return to Freedom Return to Freedom is a 501(c)(3) nonprofit organization dedicated to preserving the freedom, diversity, and habitat of America's wild horses and burros through sanctuary, advocacy, conservation, and education. We rely on the support of compassionate donors and dedicated staff who care deeply about protecting our nation's equine heritage. Position Summary The Administrative Manager is a multifaceted role responsible for overseeing donor and marketing CRM systems, supporting payroll and finance operations, providing executive administrative support, and helping maintain efficient day-to-day operations across the organization. Donor Management & CRM Administration Serve as primary administrator for CRM and donor systems including Bloomerang and marketing automation tools, overseeing one experienced employee who does the daily CRM work and donor response letters Maintain and optimize donor databases, ensuring data accuracy and integrity Support donor communications, segmentation, reporting, and campaign tracking Create reports and dashboards on fundraising metrics, donor trends, and campaign performance Support fundraising activities, event registrations, and donor stewardship initiatives Supervise donor operations support functions Payroll & Finance Support Process weekly TimeNet hour tracking and payroll Serve as the first point of contact for payroll-related employee questions Coordinate with our Payroll provider and the Controller regarding payroll and administrative matters Executive Administrative Support Manage calendars, meetings, travel arrangements, and expense tracking for Executive Leadership Provide executive administrative support to both Executive Directors as needed. Handle confidential correspondence and sensitive organizational documents Coordinate onboarding, offboarding, trainings, and internal staff logistics Maintain digital and physical filing systems including archive files Help create reports and special projects as needed, such as a safety manual or policy and procedure manual. General Operations Support operational systems, documentation, and internal process improvements Assist with nonprofit compliance and donor data privacy practices Coordinate event logistics and special projects Manage online merchandise fulfillment and Shopify inventory and reconcile inventory at the end of year. Coordinate repairs, vendors, and contractor scheduling as needed Basic office oversight including answering phones as needed, opening and closing office. Qualifications Required Qualifications Prefer 3+ years of experience in nonprofit operations, CRM administration, executive support, or similar role Strong experience with donor management systems/CRMs such as Bloomerang, HubSpot, Salesforce, or similar platforms Hands-on payroll processing experience (Gusto, ADP, QuickBooks Payroll, etc.) Excellent organizational skills and attention to detail Strong proficiency with Microsoft Office and Google Workspace Experience with project management platforms such as Asana or Trello Ability to handle confidential information with professionalism and discretion Strong communication and problem-solving skills Passion for nonprofit work and alignment with the mission Professional with discretion Preferred Qualifications Bachelor's degree in Business, Communications, Nonprofit Management, or related field preferred Experience working in small-to-mid-sized nonprofit organizations Familiarity with QuickBooks, Zoom, DocuSign, Shopify, and donor privacy compliance Benefits & Perks Company-paid health insurance Dental insurance Vision insurance Accident insurance Critical illness coverage Life insurance Long-Term Disability insurance Hospital indemnity coverage Legal & Identity Theft Protection plan FSA 401 K Paid Holidays Paid Time Off Beautiful ranch-like work environment on California's Central Coast Apply Today If you are passionate about nonprofit work, love creating organized systems, and enjoy supporting a collaborative team environment, we encourage you to apply and become part of our mission-driven organization. EOE