Office Manager

Posting Summary Working Title:
Office Manager

Role Title:
Gen Admin Supv I/Coord I

Role Code:
19221-FP

FLSA:
Exempt

Pay Band:
04

Position Number:
28000794

Agency:
Northern VA Community College

Division:
NV280-Provost Alexandria

Work Location:
Alexandria - 510

Hiring Range:
$65,000 - $75,000

Emergency/Essential Personnel:
No

EEO Category:
6-Administrative Support

Full Time or Part Time:
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-:

Does this position have a bilingual or multilingual skill requirement or preference?:

Work Schedule:
Monday to Friday, 8:30am 5:00 pm. Schedule may vary based on business needs as determined by Supervisor. Rotate one evening shift 10:30AM-7:00PM.

During extended hours (peak traffic) additional late nights maybe assigned when evening hours are added to meet demand.

Sensitive Position:
No

Job Description:
General Description:
The Oce Manager reports to the Dean of Student Success. The Oce Manager provides high level comprehensive administrative, operational, nancial, technical, programmatic and customer service support to the Dean/Associate Dean in the units/division. Will ensure prompt, professional, and courteous service to all patrons.

This position is only open to current NOVA employees. If you are not a current NOVA employee, your application will not be considered

Duties & Tasks:

• Works closely with other senior administrative staff in the Oce of the President, Executive Vice President, Vice Presidents, Provosts, and Deans to promote communication and coordination among oces.
• Ensures the smooth operation of the Student Success division at the Alexandria Campus and to assist the Dean/Associate Dean in support of the units/division and college wide responsibilities.
• Managing routine and non-routine business, day-to-day operations, and activities of a busy oce. Manages phone calls and correspondence (email, letters, and packages). Maintain oce coverage and equipment.
• Performs administrative duties which involve confidentiality, accountability, and responsibility for making decisions on varied issues and policies affecting the operation of the department, particularly handling condential materials related to employee and student hiring.
• May assist with the operational ow of the division oce and leadership calendars.
• Greet and direct as needed all internal/external visitors and callers with courtesy while providing accurate and timely information. Assessing customer needs and handling complaints with professionalism. Referring complaints to appropriate parties when necessary.
• Provides assistance and support to faculty, staff, students and on occasion, externally with members of the community, alumni, and other professionals.
• Provides general administrative support for division employees.
• Accurately creates and maintains records and databases.
• Utilizes regularly available College and State systems to accomplish assigned tasks, goals and objectives for the division.
• Produces ad hoc reports to respond to specic requests related to the division, special campus projects and initiatives.
• May be responsible for the completion of Human Resources and/or Student related actions.
• Prioritize workload to ensure timely completion of projects and requested reports to ensure smooth and ecient operation of the division.
• May also be tasked with leading, organizing, planning, and implementing department, division, or campus events as well as helping to train other administrative assistants on college processes and procedures.
• Purchases supplies for the oce staff and faculty members through the VCCS eVA procurement process. Assists with travel arrangements.
• May perform or be responsible for inventory, procurement, purchasing and budgetary actions that support the division. May supervise full-time, part-time and/or student hires as directed by the Dean.
  
  Special Assignments:
  May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
  
  

Special Assignments:

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications:
KSAs:

• Knowledge of general business and office functions, practices, equipment, systems, and procedures.
• Knowledge of college programs, policies and procedures and the ability to interpret and explain them.
• Ability to exhibit discretion and diplomacy while maintaining information security and confidentiality regarding sensitive information.
• Strong problem solving, project management, analytical, critical thinking, and computer skills.
• Strong interpersonal skills used in daily interactions with a diverse population of internal and external individuals.
• Ability to work in an administrative/fast-paced environment that requires organization, precision, and accuracy.
• Ability to analyze data, prepare professional reports/summaries, preserve data integrity, and focus on attention to detail.
• Ability to be self-motivated and exercise independent judgment, with minimal or no supervision.
• Ability to work under pressure and meet deadlines.
• Able to work flexible work schedules.

Required (Minimum) qualications:

• Experience in oce administration, including working in an educational environment.
• Experience with the creation and/or maintenance of le and database management.
• Occupational experience requiring comprehensive knowledge of business practices, strong organization, and attention to detail. Experience with scheduling and budget management.
• Experience in bookkeeping and accounting. Experience using Microsoft Oce.
• Experience in supervising staff.
• Experience providing customer service (in-person, email, telephone) in a high-volume environment and responding to a variety of inquiries from diverse populations.
• Must be able to work 10:30am-7pm shift on Mondays

Additional Considerations:
Additional Considerations:

• Experience in providing effective direct support to an executive is strongly preferred.
• Experience providing academic and programmatic administrative support in a college setting.
• Experience working in administrative or operations support at a community college setting or in higher education.
• Experience using the Internet, Chrome River, Adobe, PeopleSoft, Administrative Information System ( AIS ), Student Information System ( SIS ), EVA Purchasing Software, Financial Information System ( FIS ), Blackboard, Image Now HR system and Canvas.
  
  

Operation of a State Vehicle:
No

Supervises Employees:
Yes

Required Travel:
n/a

Posting Detail Information Posting Number:
CLS_4484P

Recruitment Type:
Agency Employee Only - E

Number of Vacancies:
1

Position End Date (if temporary):

Job Open Date:
05/29/2026

Job Close Date:
06/05/2026

Open Until Filled:

Agency Website:
www.nvcc.edu

Contact Name:

Email:

Phone Number:

Special Instructions to Applicants:
In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealths Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at ..., or DBVI at ...

Additional Information:

Background Check Statement Disclaimer:

The selected candidates offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealths Statement of Economic Interest. For more information, please follow this link:

EEO Statement:
The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement:
The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement:

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting: