Vendor Specialist, Data Center Facilities Operations - Michigan

at Oracle in Boise, Idaho, United States

Job Description

You will manage vendor-facing processes across the lifecycle, including onboarding, performance tracking, issue resolution, compliance follow-up, and cross-functional coordination. This role partners closely with Site Operations, Facilities Managers, Service Managers, Procurement, Finance, Legal, Compliance, and Engineering teams to improve vendor performance, reduce execution risk, and support continuity of critical services. This is an individual contributor role requiring strong judgment, commercial awareness, and the ability to drive accountability across internal and external stakeholders.

Responsibilities

+ Key Responsibilities

+ Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes are carried out in alignment with uptime, safety, quality, and operational expectations.

+ Support end-to-end vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.

+ Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and escalate recurring or systemic issues.

+ Coordinate closely with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners to ensure timely resolution of vendor-related issues.

+ Lead or support vendor performance reviews and provide clear, data-backed reporting to site, regional, or functional stakeholders.

+ Support vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning where appropriate.

+ Help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.

+ Identify performance gaps, execution risks, commercial concerns, or process inefficiencies and drive improvements that strengthen vendor reliability and service consistency.

+ Support service transitions, vendor changes, scope expansions, and performance interventions in partnership with internal stakeholders.

+ Maintain accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.

+ Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.

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