Administrative Clerk I - Animal Control

This is an entry-level clerical position responsible for providing routine administrative support to the Animal Control Department. The Administrative Clerk I performs a variety of general office tasks including data entry, recordkeeping, processing licenses, answering phones, and assisting the public. Work is performed under close supervision and reviewed for accuracy and completeness. The role requires strong attention to detail, basic computer skills, and the ability to interact professionally with the public. (Note: Not all duties may be assigned to each position, nor is this an exhaustive list.)

• Assist with the sale and issuance of animal licenses and collection of related fees.
• Enter and update information in departmental databases and records.
• File, organize, and maintain paper and digital records, including licenses, vaccination certificates, and reports.
• Process incoming and outgoing mail, including license renewals and delinquent notices.
• Answer phone calls and greet visitors; respond to general inquiries or refer to appropriate staff.
• Assist in printing, separating, and mailing license renewals and notices.
• Prepare daily cash receipts and ensure accuracy of payment logs.
• Provide clerical support for departmental reports and correspondence.
• Assist with pickup scheduling and tracking of vaccination certificates from veterinarians.
• Maintain basic inventory of office supplies and assist with reorders.
• Support the public awareness and responsible pet ownership initiatives.
• Perform other related clerical duties as assigned.

• High school diploma or GED required.
• One (1) year of general clerical or office support experience preferred.
• Experience in a municipal or animal-related setting is a plus.

Knowledge, Skills, and Abilities

• Basic knowledge of standard office procedures and equipment.
• Proficiency with computers and common office software (e.g., Microsoft Word, Excel).
• Ability to perform accurate data entry and maintain organized records.
• Strong attention to detail and ability to follow instructions.
• Ability to interact courteously and professionally with the public, coworkers, and other departments.
• Willingness to learn departmental policies, procedures, and relevant animal control regulations.
• Ability to work independently on routine tasks and ask for guidance when needed.
• Comfortable handling confidential or sensitive information with discretion.

Physical Requirements

• Work is performed in a typical office environment.
• Frequent use of computers, phones, printers, and other standard office equipment.
• Requires sitting for extended periods, as well as occasional light lifting, filing, and reaching.
• May involve occasional interaction with distressed or emotional individuals regarding animal-related concerns.

Work Schedule

• 7:00 a.m. - 3:30 p.m.
• Monday - Friday

To be considered for this position, all applicants must complete the employment application in full. Madison County is an Equal Employment Opportunity Employer that encourages applicants from diverse backgrounds to apply.
Madison County is a drug-free workplace and conducts drug and alcohol testing.