Are you passionate about providing great customer service? Do you enjoy interacting with children and working in a team environment? If you believe you have what it takes, we would love to hear from you! We are a busy pediatric dental office located in Rockville, MD seeking a Front Desk Coordinator to add to our practice. Prior dental experience is a MUST! We are looking for a dependable and professional individual that is a team player, hardworking, motivated, and organized. This position will oversee/ supervise the front desk operations and focus on providing excellent customer service.
Responsibilities Include:
- Work side by side team to train and model excellent customer service
- Greet and interact with patients in a warm and friendly manner
- Assist with patient check-in and check-out procedures as needed
- Problem solve scheduling and patient care needs to keep the schedule running smoothly
- Patient care management
- Verbal and written communications with other offices in relation to patient care
- Effectively confirm, communicate, and input dental insurance benefits
- Present treatment plans to parents as needed
Required Skills and Experience:
- 3+ years dental front desk experience
- Strong dental knowledge
- Warm, friendly, and upbeat
- Good computer skills
- Detail-Oriented with excellent work ethic
- Ability to multi-task and work well in a fast-paced environment
- Excellent verbal and written communication skills
Great salary and benefits package including:
- Medical insurance -portion paid by employer
- 401K
- Paid time off
- Holiday pay
- Salary commensurate with experience
Please email resume and cover letter with salary requirements. Replies to applicants will be made during business hours.
