Switchboard Operator Jobs in Scranton, PA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 10 hours ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 10 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
- Old Forge, PA (4 miles from Scranton, PA)
- 1 day ago
- Old Forge, PA (4 miles from Scranton, PA)
- 1 day ago
Job Summary The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles...
Switchboard Operator 2nd Shift
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 1 day ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 1 day ago
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers...
- Mountain Top, PA (24 miles from Scranton, PA)
- 5 days ago
- Mountain Top, PA (24 miles from Scranton, PA)
- 5 days ago
Performs clerical support tasks, including filing, document organization, and basic data entry. Ensures the reception area remains neat, organized, and presentable at all times....
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (4 miles from Scranton, PA)
- 5 days ago
- Dickson City, PA (4 miles from Scranton, PA)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional...
Patient Services Representative Full-Time Day Shift Department LVPG-L Breast Care - Steamtown Shift Details Day Shift, 7:30-4 Monday through Friday Job ID wd-JR122368 Posted May 21, 2025 Join a...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Edwardsville, PA (15 miles from Scranton, PA)
- 45+ days ago
- Edwardsville, PA (15 miles from Scranton, PA)
- 45+ days ago
Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a...
Telephone Operator (full-time evening/night rotation)
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 45+ days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 45+ days ago
Serves as the primary point of access to the health system for all inbound calls. Screens callers to determine the appropriate person or department to be contacted. Places outgoing calls, as...
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 60+ days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 60+ days ago
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers...
Demographic Data for Scranton, PA
Moving to Scranton, PA? Find some basic demographic data about Scranton, PA below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Scranton, PA
Highest Education Level
Switchboard Operators in Scranton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Patient Registration
- Payment Processing
- Faxing
- Front Office
- Insurance Verification
- Sorting
- Associates
- Courteous
- Scheduling Appointments
- 10 Key
- General Office Duties
- Administrative Skills
- Reception
- Complaint Resolution
- Facility Management
- Merchandising
- Inbound/Outbound Calling
- Reimbursement
- Scanning
- Customer Satisfaction
- Reading
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Retail
- Filing
- Friendliness
- Data Entry
- Events
- Collaboration
- Education Experience
- English
- Regulations
- Multitasking
- Microsoft Office
- Policy Development
- Inventory Management
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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