Switchboard Operator Jobs in Ottawa, ON
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
You might not know our name, but you know where we are. Thats because Compass Group Canada is part of a global foodservice and support services company thats the 6th largest employer in the world,...
- Ottawa, ON
- 5 days ago
- Ottawa, ON
- 5 days ago
Front Desk Agent / Guest Services Specialist We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
- Ottawa, ON
- 5 days ago
- Ottawa, ON
- 5 days ago
Front Desk Agent / Guest Services Specialist We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
Switchboard Operator Online Courses and Training Opportunities
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Salary for Switchboard Operator Jobs in Ottawa, ON
Highest Education Level
Switchboard Operators in Ottawa, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Patient Registration
- Payment Processing
- Faxing
- Front Office
- Insurance Verification
- Sorting
- Associates
- Courteous
- Scheduling Appointments
- 10 Key
- General Office Duties
- Administrative Skills
- Reception
- Complaint Resolution
- Facility Management
- Merchandising
- Inbound/Outbound Calling
- Reimbursement
- Scanning
- Customer Satisfaction
- Reading
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Retail
- Filing
- Friendliness
- Data Entry
- Events
- Collaboration
- Education Experience
- English
- Regulations
- Multitasking
- Microsoft Office
- Policy Development
- Inventory Management
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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