Switchboard Operator Jobs in Gloucester, MA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
- Malden, MA (23 miles from Gloucester, MA)
- 11 hours ago
- Malden, MA (23 miles from Gloucester, MA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Salem, MA (13 miles from Gloucester, MA)
- 20 hours ago
- Salem, MA (13 miles from Gloucester, MA)
- 20 hours ago
Job Listing ID: 4259150 Job Title: Retail Customer Service Associate Application Deadline: 07/23/2025Job Location: Salem Date Posted: 04/25/2025Hours Worked Per Week: 40 Shift: Day Shift Duration...
- Peabody, MA (16 miles from Gloucester, MA)
- 1 day ago
- Peabody, MA (16 miles from Gloucester, MA)
- 1 day ago
Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...
- Peabody, MA (16 miles from Gloucester, MA)
- 2 days ago
- Peabody, MA (16 miles from Gloucester, MA)
- 2 days ago
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving...
Customer Service Associate - Temporary
- Danvers, MA (14 miles from Gloucester, MA)
- 3 days ago
- Danvers, MA (14 miles from Gloucester, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Primary Purpose of Position: Reporting to the Dental Practice Manager, the PSR is responsible for administering the day-today activities of the dental office, including: maintenance of the records...
Front Desk Associate - Residence Inn/Fairfield Inn Chelsea
- Chelsea, MA (23 miles from Gloucester, MA)
- 6 days ago
- Chelsea, MA (23 miles from Gloucester, MA)
- 6 days ago
We are seeking a friendly, customer service focused Full Time Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and...
Pharmacy Customer Service Associate
- North Andover, MA (20 miles from Gloucester, MA)
- 7 days ago
- North Andover, MA (20 miles from Gloucester, MA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Telephone Operator - 32 hours/wk, Overnights
- Melrose, MA (22 miles from Gloucester, MA)
- 9 days ago
- Melrose, MA (22 miles from Gloucester, MA)
- 9 days ago
Hours: 32 hours per week; Sunday through Wednesday from 11 PM to 7 AM (overnight). Location: Onsite at Melrose Wakefield Hospital Requirements: 2-4 weeks of day shift training (8:30-5 PM) is...
- Everett, MA (24 miles from Gloucester, MA)
- 9 days ago
- Everett, MA (24 miles from Gloucester, MA)
- 9 days ago
Company Description Job DescriptionThe Encore Boston Harbor Receptionist - Spa will be responsible for providing professional and courteous service to each and every spa guest when scheduling...
Ford Service Appointment Coordinator
- Haverhill, MA (22 miles from Gloucester, MA)
- 10 days ago
- Haverhill, MA (22 miles from Gloucester, MA)
- 10 days ago
AutoFair Ford of Haverhill is seeking a Customer Service Representative to join our team. Do you like speaking of the phone and wnat to get paid well for it? We are looking for someone who can...
- Lawrence, MA (24 miles from Gloucester, MA)
- 10 days ago
- Lawrence, MA (24 miles from Gloucester, MA)
- 10 days ago
Receptionist 3.5 3.5 out of 5 stars 659 Andover Street, Lawrence, MA 01843 Overview The Receptionist is an entry level, overtime-eligible position that reports to the Director of Human Resources....
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (24 miles from Gloucester, MA)
- 12 days ago
- Lawrence, MA (24 miles from Gloucester, MA)
- 12 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Who we are Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously...
- Andover, MA (24 miles from Gloucester, MA)
- 18 days ago
- Andover, MA (24 miles from Gloucester, MA)
- 18 days ago
Front Desk Associate Marriott International, Inc - 4.0 Andover, MA Job Details Full-time 11 hours ago Qualifications High school diploma or GED Supervising experience Front desk Entry level Under...
Demographic Data for Gloucester, MA
Moving to Gloucester, MA? Find some basic demographic data about Gloucester, MA below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Gloucester, MA
Highest Education Level
Switchboard Operators in Gloucester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Ged
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Faxing
- Sorting
- Associates
- Insurance Verification
- Scheduling Appointments
- Courteous
- Business Correspondence
- Administrative Skills
- 10 Key
- Reception
- General Office Duties
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Inbound/Outbound Calling
- Reimbursement
- Customer Satisfaction
- Scanning
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Data Entry
- Retail
- Filing
- Friendliness
- Multitasking
- English
- Inventory Management
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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