Switchboard Operator Jobs in Gloucester, MA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.

- North Reading Veterinary Clinic
- North Reading, MA (20 miles from Gloucester, MA)
- 13 days ago
- North Reading Veterinary Clinic
- North Reading, MA (20 miles from Gloucester, MA)
- 13 days ago
Company Description North Reading Veterinary Clinic is an established, full-service, small animal hospital located in North Reading, Massachusetts. We see dogs and cats Mondays through Saturdays....
Delivery Station Customer Service Associate, DSL
- Revere, MA (21 miles from Gloucester, MA)
- 22 days ago
- Revere, MA (21 miles from Gloucester, MA)
- 22 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
- Salem, MA (13 miles from Gloucester, MA)
- 4 hours ago
- Salem, MA (13 miles from Gloucester, MA)
- 4 hours ago
Job Listing ID: 4314405 Job Title: Welcome Desk Associate Application Deadline: 10/18/2025Job Location: Salem Date Posted: 07/21/2025Hours Worked Per Week: 5 Shift: Day Shift Duration of Job: Part...
Retail Customer Service Associate
- Salem, MA (13 miles from Gloucester, MA)
- 5 hours ago
- Salem, MA (13 miles from Gloucester, MA)
- 5 hours ago
Job Listing ID: 4314572 Job Title: Retail Customer Service Associate Application Deadline: 10/18/2025Job Location: Salem Date Posted: 07/21/2025Hours Worked Per Week: 40 Shift: Day Shift Duration...
Medical Front Desk Rep - Bilingual (Spanish) - Lynn
- Lynn, MA (17 miles from Gloucester, MA)
- 12 hours ago
- Lynn, MA (17 miles from Gloucester, MA)
- 12 hours ago
Apply Description Who is Gather Health? Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and...
Seasonal Visitor Services Associate
- Beverly, MA (9 miles from Gloucester, MA)
- 1 day ago
- Beverly, MA (9 miles from Gloucester, MA)
- 1 day ago
Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts premier conservation and preservation organization. The Trustees...
Reception Appointment Clerk -OB Part Time Temp
- Lynn, MA (17 miles from Gloucester, MA)
- 1 day ago
- Lynn, MA (17 miles from Gloucester, MA)
- 1 day ago
RECEPTION/ APPOINTMENT CLERK 1 Do you want to provide clerical support for the medical and behavioral health providers on the integrated teams?...
- Beverly, MA (9 miles from Gloucester, MA)
- 3 days ago
- Beverly, MA (9 miles from Gloucester, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Malden, MA (23 miles from Gloucester, MA)
- 4 days ago
- Malden, MA (23 miles from Gloucester, MA)
- 4 days ago
Receptionist Senior Living Residences - 3.7 Malden, MA Job Details Part-time From $17 an hour 10 hours ago Benefits Commuter assistance Paid holidays Disability insurance Health insurance Dental...
Customer Service Associate - Temporary
- Salem, MA (13 miles from Gloucester, MA)
- 5 days ago
- Salem, MA (13 miles from Gloucester, MA)
- 5 days ago
Job Listing ID: 4313339 Job Title: Customer Service Associate - Temporary Application Deadline: Open Until FilledJob Location: Salem Date Posted: 07/18/2025Hours Worked Per Week: Not Provided...
Pharmacy Customer Service Associate
- Danvers, MA (14 miles from Gloucester, MA)
- 6 days ago
- Danvers, MA (14 miles from Gloucester, MA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Loss Prevention Customer Service Associate II
- East Boston, MA (24 miles from Gloucester, MA)
- 7 days ago
- East Boston, MA (24 miles from Gloucester, MA)
- 7 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Danvers, MA (14 miles from Gloucester, MA)
- 7 days ago
- Danvers, MA (14 miles from Gloucester, MA)
- 7 days ago
Veterinary Receptionist The Veternary Receptionists Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles...
Customer Service Associate - Temporary
- Everett, MA (24 miles from Gloucester, MA)
- 8 days ago
- Everett, MA (24 miles from Gloucester, MA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Gloucester, MA
Moving to Gloucester, MA? Find some basic demographic data about Gloucester, MA below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Gloucester, MA
Highest Education Level
Switchboard Operators in Gloucester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Sorting
- Patient Registration
- Payment Processing
- Front Office
- Faxing
- Insurance Verification
- Long-Term Disability
- Scheduling Appointments
- Courteous
- General Office Duties
- Administrative Skills
- Reception
- Facility Management
- Wellness
- Claims
- Inbound/Outbound Calling
- Merchandising
- Referrals
- Reimbursement
- Customer Satisfaction
- Scanning
- Reading
- Military Background
- Typing
- Telephone Skills
- Retail
- Math
- High School Diploma
- Friendliness
- Written Communication
- Filing
- Education Experience
- Data Entry
- Policy Development
- Inventory Management
- Multitasking
- Microsoft Office
- English
- Regulations
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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