Switchboard Operator Jobs in Concord, MA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.

- Colwen Hotels
- Chelsea, MA (17 miles from Concord, MA)
- 3 days ago
- Colwen Hotels
- Chelsea, MA (17 miles from Concord, MA)
- 3 days ago
We are seeking a friendly, customer service focused Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing...
Customer Service Associate - Morning & Lunch Shift
- Boston, MA (16 miles from Concord, MA)
- 4 hours ago
- Boston, MA (16 miles from Concord, MA)
- 4 hours ago
Starting hiring pay at: 17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Merchandise and Customer service associate
- Framingham, MA (10 miles from Concord, MA)
- 1 day ago
- Framingham, MA (10 miles from Concord, MA)
- 1 day ago
Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency....
Patient Services Representative II
- Boston, MA (16 miles from Concord, MA)
- 1 day ago
- Boston, MA (16 miles from Concord, MA)
- 1 day ago
GENERAL SUMMARY / OVERVIEW STATEMENT: The Patient Service Representative (PSR) II is part of the Codman Square Health Center Float Pool. This position is based in the clinical area, however can be...
Loss Prevention Customer Service Associate Uniform
- East Boston, MA (18 miles from Concord, MA)
- 1 day ago
- East Boston, MA (18 miles from Concord, MA)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Watertown, MA (11 miles from Concord, MA)
- 1 day ago
- Watertown, MA (11 miles from Concord, MA)
- 1 day ago
City, State: Watertown, Massachusetts Title: Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay...
- Cambridge, MA (13 miles from Concord, MA)
- 1 day ago
- Cambridge, MA (13 miles from Concord, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Walpole, MA (22 miles from Concord, MA)
- 2 days ago
- Walpole, MA (22 miles from Concord, MA)
- 2 days ago
Receptionist Job ID 232479 Posted 20-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) East Walpole - Massachusetts - United States of America...
Automotive Cashier/Receptionist- Honda North- ICL Autos
- Danvers, MA (22 miles from Concord, MA)
- 2 days ago
- Danvers, MA (22 miles from Concord, MA)
- 2 days ago
Honda North, an International Cars, Ltd., Inc. company, is looking for a Part Time Evening Receptionist. The principal function of the Receptionist is to provide excellent customer service by...
Front Desk Associate- Weekdays, Nights & Weekends
- Milford, MA (22 miles from Concord, MA)
- 2 days ago
- Milford, MA (22 miles from Concord, MA)
- 2 days ago
Benefits: Employee discounts Free food & snacks WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of...
- Boston, MA (16 miles from Concord, MA)
- 2 days ago
- Boston, MA (16 miles from Concord, MA)
- 2 days ago
Company: Kelly Services Location: Boston, MA Career Level: Entry Level Industries: Recruitment Agency, Staffing, Job Board Description For those who want to keep growing, learning, and evolving....
Customer Service Associate - Temporary
- Peabody, MA (20 miles from Concord, MA)
- 2 days ago
- Peabody, MA (20 miles from Concord, MA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Boston, MA (16 miles from Concord, MA)
- 2 days ago
- Boston, MA (16 miles from Concord, MA)
- 2 days ago
Description: The front desk receptionist provides excellent customer service to all guests and employeesof WBUR. This position involves greeting employees and guests as they enter the office,...
- Nashua, NH (19 miles from Concord, MA)
- 2 days ago
- Nashua, NH (19 miles from Concord, MA)
- 2 days ago
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a...
Demographic Data for Concord, MA
Moving to Concord, MA? Find some basic demographic data about Concord, MA below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Switchboard Operator Jobs in Concord, MA
Highest Education Level
Switchboard Operators in Concord, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Pulling
- Asset Protection
- Bathroom Remodeling
- Replenishing
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Restocking
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Insurance Verification
- 10 Key
- Scheduling Appointments
- Courteous
- Administrative Skills
- Discretion
- Reception
- Loading & Unloading
- Customer Support
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Reimbursement
- Customer Satisfaction
- Reading
- Relationship Management
- Decision Making
- Retail
- Telephone Skills
- Friendliness
- High School Diploma
- Filing
- Education Experience
- Inventory Management
- English
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills