Switchboard Operator Jobs in Calgary, AB
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Duties Greet people and direct them to contacts or service areas Provide basic information to clients and the public Record and relay information Schedule and confirm appointments Perform clerical...
We are hiring a Front Desk Agent! OUR STORY At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece,...
Switchboard Operator Online Courses and Training Opportunities
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Salary for Switchboard Operator Jobs in Calgary, AB
Highest Education Level
Switchboard Operators in Calgary, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Pulling
- Asset Protection
- Restocking
- Bathroom Remodeling
- Replenishing
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- First In, First Out
- Front Office
- Payment Processing
- Insurance Verification
- Scheduling Appointments
- Courteous
- Discretion
- Reception
- Loading & Unloading
- Customer Support
- Claims
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Customer Satisfaction
- Reading
- Relationship Management
- Decision Making
- Retail
- Telephone Skills
- Friendliness
- High School Diploma
- Filing
- Education Experience
- Inventory Management
- English
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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