Switchboard Operator Jobs in Calgary, AB
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Job Description As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to...
We're Hiring! Join the Regional Fertility Program in Calgary Full-Time Receptionist – Be the Heart of Our Front Desk Who You Are: You're friendly, organized, and calm under pressure. You enjoy...
Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further Go Auto is on the hunt for a dynamic individual to join our team as...
About Us At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents'...
We are looking for a customer service-oriented candidates with a can-do attitude to support our client. The ideal applicant will have strong communication and customer service skills. Attention to...
Switchboard Operator Online Courses and Training Opportunities
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Salary for Switchboard Operator Jobs in Calgary, AB
Highest Education Level
Switchboard Operators in Calgary, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Sorting
- Patient Registration
- Payment Processing
- Front Office
- Faxing
- Insurance Verification
- Long-Term Disability
- Scheduling Appointments
- Courteous
- General Office Duties
- Reception
- Administrative Skills
- Facility Management
- Wellness
- Claims
- Inbound/Outbound Calling
- Merchandising
- Referrals
- Scanning
- Reimbursement
- Customer Satisfaction
- Reading
- Military Background
- Typing
- Telephone Skills
- Retail
- Math
- High School Diploma
- Friendliness
- Written Communication
- Filing
- Education Experience
- Data Entry
- Policy Development
- Inventory Management
- Multitasking
- Microsoft Office
- English
- Regulations
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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