Receptionist- as needed

Company Overview

Heritage Village of Waterville, a Certus Healthcare community, located in Waterville, Ohio provides short term, long term and specialized services to individuals needing Skilled Nursing services and rehabilitation. This small-town community focuses on providing quality care and dedicated service by striving to be better and different every day. Our mission is to treat every resident like family, ensuring a personalized environment that fosters healing and growth.

Summary

We are seeking a Receptionist/Administrative Assistant to join our team at Heritage Village of Waterville. This role is pivotal in creating a welcoming atmosphere for our residents and their families while supporting the administrative functions of our healthcare communities.

This position comes with a starting pay rate of $14 an hour

This opportunity is for a PRN, as needed, receptionist. The typical start and end times for shifts would be 9am to 5pm. You would know your schedule as best as possible a month in advance.

As a PRN employee, some benefits are:

• Flexible Schedule
• Employee Discount Program
• Learning Management system including FREE Continuing Education for multiple certifications and licensures.
• No cost Flu and COVID-19 vaccines

Responsibilities

• Greet visitors and manage front desk operations with professionalism and warmth.
• Perform data entry tasks accurately and efficiently to maintain up-to-date records.
• Assist with scheduling appointments and coordinating meetings as needed.
• Handle phone calls, directing inquiries to appropriate staff members promptly.
• Provide excellent customer service to residents, families, and staff, addressing any concerns or questions.
• Maintain office supplies inventory and assist in ordering when necessary.
• Support administrative tasks such as filing, documentation, and correspondence.

Requirements

• Proven experience in a receptionist or administrative role, preferably in a healthcare setting.
• Strong computer literacy with proficiency in office software applications.
• Excellent customer service skills with a friendly demeanor.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Bilingual skills are a plus but not required.
• Familiarity with QuickBooks or similar accounting software is beneficial.