Administrative Assistant - Wound Care

Legal Entity

Aultman Hospital

Position Summary

The Administrative Assistant assists the department in maintaining the daily operations of the department from an ancillary operations standpoint.

Department Summary

Wound care deals with the management of injuries and damage to skin and underlying tissues, including pressure ulcers, surgical wounds, burns, diabetic foot ulcers, venous ulcers, and other chronic conditions.

Qualifications

• High School Diploma or equivalent.

• Basic knowledge of healthcare and medical terminology.

Skills

• Ability to type at least 35 wpm.

• Ability to work calmly and accurately in stressful situations.

• Professional manner and appearance.

• Basic word processing and data entry skills.

• Able to work independently and accurately with attention to detail.

• Excellent interpersonal and communications skills; strong organizational and problem-solving skills, ability to stimulate new ideas.

• Ability to maintain confidential information.

Responsibilities & Expectations

• Comprehensive knowledge of the following systems: Cerner, Wound Expert, AHIQA, Compliance Checker, RIS, CPI, Microsoft Office Suite programs.

• Registration of all new patients in Cerner.

• Schedule patient appointments in Wound Expert.

• Update training manuals to comply with changes in registration processes.

• Maintain registration handbooks, original copies of paperwork, and stat book for registration processes.

• Maintain spreadsheets for Tissue Logs & other department specific spreadsheets.

• Maintain the stock of all tissue substitutes utilized in the department e.g. Apligraf, Theraskin, and Puraply.

• Verify schedules, make charts, pull charts for next day clinic.

• Charge posting of all Wound Care patient visits.

• Provide excellent communication to Unit Director of registration concerns.

• Exemplify excellent customer service skills including four habits model.

• Use HRO tools and tones.

• Pre- authorization paperwork completion for Insurances, BWC, and any other services that require additional documentation.

• Facilitate payroll exceptions in the Kronos system.

• Serves as a role model and educational resource for the department.

• Adhere to JCAHO readiness and performs department audits.

• Follow all hospital and department policies.

• Other duties as assigned.

Working Conditions

• Day shift coverage 8:00am-4:30pm; may need to work full-time to assist with vacation coverage.

• No weekends/holidays.

• Subject to frequent interruptions and changes in priority of duties throughout the day.

• Lunches and breaks are coordinated with staff to maintain adequate coverage.

• Continual involvement with patients and their families.

• Ability to assist patients in wheelchairs and transport if necessary.

Hazardous Exposure Category

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Physical Addendum

Demands

Frequency

Remarks

Lifting 0-10 lbs

Continuous 66% of the day

Lifting 10-20 lbs

Continuous 66% of the day

Lifting 20-35 lbs

Frequent 34-65%

Lifting 35-50 lbs

Never

Lifting 50-75 lbs

Never

Lifting 75-100 lbs

Never

Lifting over 100 lbs

Never

Forward Reaching

Continuous 66% of the day

Overhead Reaching

Occasional 10-33%

Standing

Occasional 10-33%

Walking

Occasional 10-33%

Sitting

Continuous 66% of the day

Climbing

Never

Stairs/Ladder

Occasional 10-33%

Bending/Stooping

Occasional 10-33%

Twisting/Turning

Frequent 34-65%

Kneeling/Squatting

Occasional 10-33%

Crawling

Never

Pushing/Pulling 0-10 lbs

Frequent 34-65%

Pushing/Pulling 10-20 lbs

Frequent 34-65%

Pushing/Pulling 20-35 lbs

Occasional 10-33%

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Never

Pushing/Pulling over 100 lbs

Never

Carrying 0-10 lbs

Frequent 34-65%

Carrying 10-20 lbs

Occasional 10-33%

Carrying 20-35 lbs

Never

Carrying 35-50 lbs

Never

Carrying 50-100 lbs

Never

Carrying over 100 lbs

Never

Grasping/repetitive sustained

Continuous 66% of the day

Fine motor coordination

Continuous 66% of the day

Vision: Near/Far/Color

Continuous 66% of the day

Hearing: ordinary conversation/other

Continuous 66% of the day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. The organization is an EEO/AA Employer M/F/Disability/Vet.

The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.