Front Desk Receptionist-PT - Weekends (60955)

Job DetailsJob Location: Ridgmar Medical Lodge - FORT WORTH, TX 76116Job Shift: AnyJoin Our Amazing Team!

Our Care Teams are True Caregivers. They serve Patients with Dedication and Compassion and are the Heart of our Patients’ Care and Recovery. Whether providing direct care or operational support, Ridgmar Medical Lodge seeks people who share our Commitment to providing Exceptional Care to our Patients and Residents. Our Patients are our Purpose and Motivation and we invite you to join our Team!

Schedule: Saturday - Sunday 8:00am - 4:00pm

Responsibilities

We are looking for a Front Desk Receptionist who is professional, has an optimistic demeanor, communicates well and is friendly and energetic.

Answers telephone and directs caller to correct station | Refers to nursing home directory to ascertain station | Takes messages for staff members| Answers questions of callers according to nursing home policy | Answers routine correspondence

Meets and greets all new residents to facility | Explains and orients residents to facility services such as telephone, cable, dietary preferences, laundry and activities

Resolves customer requests, questions and complaints | Provides information to improve customer service

Serves as liaison between residents and other departments | Serves as role model to foster superb customer service

Completes clerical work for Administrative and Facility Personnel | Opens, delivers, and forwards mail | Records appointments and meetings for Administrative staff | Files necessary documents

Alerts specified individuals and agencies in case of emergencies | Assembles material for reports and questionnaires

Updates resident directory including resident’s names, room locations and telephone extensions

Arranges for service of office equipment

Other office duties and responsibilities may change or evolve at any time with or without notice

Education

Required | High School Diploma or Equivalent

QualificationsExperience | Skills | Knowledge

Required

One year experience in a Receptionist, Clerical position or successfully completed a secretarial program from an accredited school/college

Ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations

Interact considerately with personnel, residents, family members, visitors and the general public

Knowledgeable of administrative practices, procedures and guidelines

Optimistic demeanor and work harmoniously with other personnel

Seek out new methods and principles | Willing to incorporate them into existing practices

Adept at word processing, email and spreadsheet applications (e.g., Microsoft Office or equivalent)

Preferred

One year working in a nursing home environment

Ridgmar Medical Lodge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable Federal, State or Local laws.

Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.