Application Administrator I

Terracon Consultants
Olathe, Kansas
Full Time

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General Responsibilities: Research and resolve Production issues including making code changes and working with application and hardware vendor technical support when needed. May consult with users and participate in application testing. Provide maintenance support for the application suite. Essential Roles and Responsibilities:

With assistance from senior staff or management, resolve routine production issues

Escalation point for Help Desk

Open and/or close work orders as needed.

With assistance from senior staff or management, document procedures for resolving issues

With assistance from senior staff or management, monitor and/or run key off-hours processes

Maintain system security (user accounts, responsibilities, passwords, etc.)

Have a high level of computer security awareness.

With assistance from senior staff or management, document the Production processing schedule

With assistance from senior staff or management, monitor and troubleshoot Oracle Workflow

With assistance from senior staff or management, perform testing as needed

Perform routine application maintenance as tasked

With assistance from senior staff or management, perform routine portal administration tasks