Administrative Secretary 2A - Student Registration and Family Support Secretary

RED CLAY CONSOLIDATED SCHOOL DISTRICT

POSITION VACANCY

Position Title: Student Registration and Family Support Secretary

Location: District Office / Assigned School or Department, Wilmington, Delaware

Reports To: Supervisor of Student Services, School Choice, or Assigned Administrator

Work Year: 12 Month Position

Salary: In accordance with Red Clay Consolidated School District salary schedule and negotiated agreements--Administrative Secretary 2A

Job Goal: To ensure efficient, accurate, and family-centered student registration and enrollment processes through expert use of Infinite Campus; to provide districtwide training and support for school secretaries managing registration; and to serve as a primary liaison for families requiring assistance with enrollment, residency, and registration procedures.

Performance Responsibilities:

• Manage student enrollment, registration, transfers, withdrawals, and residency verification using Infinite Campus.
• Serve as district lead support resource for school-based secretaries on registration procedures, policies, and Infinite Campus workflows.
• Develop and deliver training materials, workshops, and procedural guidance for registration staff.
• Provide direct customer service and support to families regarding enrollment requirements, documentation, school choice, and registration timelines.
• Ensure compliance with Delaware Department of Education regulations and district policies regarding student registration.
• Monitor data accuracy, troubleshoot registration issues, and collaborate with IT and school leadership to improve processes.
• Support multilingual and diverse family needs with professionalism, confidentiality, and equity-focused service.
• Prepare reports, maintain records, and assist leadership with registration audits and process improvement initiatives.
• Coordinate communication between district departments, school offices, and families related to registration.
• Perform additional clerical or administrative duties as assigned.

Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Minimum of three years of secretarial, student services, or school office experience preferred.
• Demonstrated expertise in Infinite Campus or comparable student information systems strongly preferred.
• Experience training adults or facilitating professional development preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage confidential information with discretion.
• Bilingual skills are a plus.

Physical Requirements:
Regular office duties including sitting, standing, walking, use of computers, and communication with staff and families.

REQUIREMENTS:
District Applicants
Completed Online Application via Join Delaware Schools

Letter of Interest
Resume'

Non-District Applicants
Completed Online Application via Join Delaware Schools

Letter of Interest
Resume'
Three letters of reference
Completed Online Application

Contact Information:
Shawn Snyder, Director of Information Technology
Red Clay Consolidated School District
Technology Office 2914 Duncan Road Wilmington, Delaware 19808
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Closing: Until Filled

Equal Opportunity Employer:
Red Clay Consolidated School District is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other protected status.