SharePoint User Support / Administrator

Job ID# 1730 StraCon Services Group, LLC is seeking a full-time SharePoint User Support / Administrator in San Diego, CA. to join our Public Affairs team supporting the Commander of Navy Surface, Forces Pacific (CNSP). The SharePoint User Support / Administrator will be responsible for but not limited to the following duties: Essential Job Functions:

• Manage users and groups within the SharePoint website collections to include: user approval, security group creation, group and individual rights assignment, online frequently asked questions (FAQs) and tips. Group and user support shall be provided during regular working hours (via phone and email) and shall include ensuring optimal solutions are provided within the established construct of the PA web environment.
• Provide a help desk function which will be available to the HQ staff and claimant commands for web and SharePoint support during normal working hours. Requests to the helpdesk will include: public website updates, new user approval requests, individual and group rights access requests, SharePoint issues and problems, visual media inputs, social media inputs, and webmaster or group administration inputs. Customer requests shall be responded to within 1 business day. All inputs shall be catalogued by the contractor and reviewed or approved for further action by the PAO or designee.
• Maintaining an electronic document library of all Public Affair records and files, research issues, biography, and news; organize information from multiple sources; and present in a written form that is comprehensible to a wide audience of readers.
• Developing, creating and revising technical documentation.

Experience Requirements:

• Excellent written communication and organization skills are required.
• Experience with the following tools: Microsoft Office, Blogs, Flickr, and other such social media platforms is required
• Knowledge of basic Section 508 Accessibility
• Knowledge in PII screening
• Working knowledge in a Naval Environment (general knowledge of surface warfare operations and concepts), specifically working with a 3-star command is a plus
• Experience in Public Affairs is a plus.

Education Requirements:

• High School or GED Equivalent

Security Requirements:

• U.S. Citizenship required
• Minimum Secret security clearance required

About StraCon: StraCon is dedicated to supporting our government clients and warfighters by Enhancing their Operational Capability. With a proven track record, and an employee focused philosophy, we have developed a culture that believes in the talent of the individual. StraCon employees are empowered to Make It Happen. Since 2008, we have provided Program Management, Training Systems Products, Financial Management, Instructional System Design, Data Management, Courseware Development, Engineering, Logistics, Foreign Military Sales Support, and a variety other technical services for the Department of Defense. The estimated base salary range for this position is $27.75 - $30.00 per hour. The offered rate will be based on the selected candidates level of knowledge, education, experience and skill sets. StraCon offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans, as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and may be eligible for state or contract required paid time off programs. StraCon is an Equal Opportunity Employer/Veterans/Disabled Employer