Patient Care Clerk

  • McLennan County (TX)
  • Waco, Texas
  • Full Time

Under the direction of a supervisor, performs clerical and office work of a repetitive and routine nature requiring accurate typing and knowledge of Sheriffs Office policies and procedures. Medical Clerk will be performing a variety of general and advanced clerical tasks including maintenance of file systems, logs, and records and compiling information to assist in the efficient accomplishment of support activities.

  • Initiates the medical record by creating and processing the patient care record folder and maintain scanned documents in the electronic medicalrecord
  • Ensures availability of treatment information by filing and retrieving patientrecords
  • Perform other clerical duties such as scanning, photocopying, ordering and issuing supplies; and sending, receiving, sorting, and distributingmail
  • Answer telephone calls in a courteous and efficient manner, route incoming calls to appropriate persons or offices, or takes messages
  • Scheduling medical, dental and mobile radiology appointments
  • Archiving records, cleaning out files and boxingfiles
  • Review all inmate intake paperwork for errors and completion
  • Send Request of Information via fax to inmate-patient providers to obtain past medical information.
  • Scan Request of Information returns in a timely manner, and create tasks to appropriate team members (Mental Health NP, HOTBHN, Medical Providers, and Nursing)
  • Scan dental visit paperwork in CorEMR
  • Assist with preparing chain for transport paperwork in EDOC and CorEMR
  • Assist with inmate-patient paperwork for outside provider appointments as needed
  • Assist with inmate-patient scheduling
  • Regular attendance and timeliness arerequired

LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

EDUCATION:

Required:

  • High School diploma or GED

SKILLS ~ EXPERIENCE:

Required:

  • 1 year of clerical experience
  • Current and valid TX drivers license and a safe drivingrecord
  • Applicant must be twenty-one years of age on /or before date ofhire
  • Must maintain personal loyalty to the Sheriff
  • General knowledge of basic hardware and software and uses of a variety of different computer operating systems such as Microsoft Office Work, Excel,Outlook
  • General skill in operating standard office equipment such as personal computers, calculators, andtelephones
  • Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, or other employees, andsupervisors
  • Possess a thorough understanding of the importance ofconfidentiality
  • Knowledge of modern office practices concerning recordkeeping
  • Possess a thorough understanding of the jail management records system
  • Ability to accurately sort, file, and retrieve material using alphabetical, numerical, or chronologicalsystems
  • Keen attention to detail; careful and accurate data entry

DISCLAIMER: McLennanCountywillconductbackgroundchecksonnewhiresthatwillincludeacriminalbackgroundcheckrelatedto convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

Disqualifiers:

  • Undesirable character orreputation
  • A felony conviction or felony deferred adjudication against the laws of this state, another state, or the UnitedStates
  • Conviction, including court-ordered community supervision or probation for any criminal offense above the grade of Class B Misdemeanor, or a Class B Misdemeanor within the last ten (10) years
  • Arrested for DWI or DUI in the past ten (10) years
  • Currently under indictment for any criminal offense
  • Sold or manufactured any illegaldrugs
  • Conviction, guilty plea, or probation for any family violenceoffense
  • Dischargefromanymilitaryserviceunderlessthanhonorableconditions,oranyothercharacterizationsofserviceindicatingbad character
All Employees
  1. Must be committed to achieving excellence in assigned duties, always in service of the county andcommunity
  2. Must have ability to earn and keep the trust of fellow employees and the community atlarge
  3. Must be approachable and ready to help fellow employees and the generalpublic
ENVIRONMENTAL FACTORS:
  • Contactwithatriskclientsandpersonsaccursedoradjudicatedofmisdemeanorandfelonyoffenses,visitorsandgeneralpublic
  • Work is performed mostly indoors in a 24-hour/7-day confined, security facility
  • Climate-controlled environment. Significant contact with the public, elected officials, department heads, and other County employees
PHYSICAL DEMAND REQUIREMENTS:
  • While performing the duties of this job, the employee is regularly required to talk orhear
  • The employee frequently is required to stand. The employee is occasionally required to walk; sit; use hands to find, handle, or feel objects, reach with hands and arms; stoop andkneel
  • Must be able to safely lift 20lbs.
  • Although directed not to engage in physical contact with inmates, individual must be able to physically avoid combative or aggressive inmates and may occasionally become involuntarily engaged with combativeinmates
HOURS / SPECIAL CONDITIONS: Must be willing to work overtime, weekends, holidays, rotating shifts, evenings and nights.
Job ID: 523332384
Originally Posted on: 6/2/2026

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