Merchant Administrative Assistant

Job DetailsJob Location: Corporate HQ - North Charleston, SC 29406Position Type: Full TimeJob Summary

The Merchant Admin supports the Merchant Team through administrative coordination, item set-up accuracy, vendor communication, and order execution. This role helps maintain merchandise data integrity, pricing accuracy, and timely operational support across the business. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and demonstrates strong attention to detail and communication skills.

Duties / Responsibilities

Maintain vendor compliance agreements and supporting documentation

Proactively review and analyze item set-up, pricing, and product accuracy

Create, update, and inactivate item records within internal systems

Process order entry and ensure data integrity across merchandising platforms

Manage UPC and barcode setup for merchandise

Execute and communicate pricing updates, markdowns, and promotional changes

Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing

Communicate with vendors regarding orders, product details, and issue resolution via phone and email

Support merchants with administrative tasks related to product flow and seasonal execution

Assist in maintaining accurate records and distribute reports to key stakeholders

Other administrative tasks as needed

Required Skills / Abilities

Proficiency in Microsoft Office, especially Excel, and retail/POS systems

Strong organizational skills with the ability to prioritize effectively

Analytical mindset with strong attention to detail

Clear and professional written and verbal communication skills

Ability to manage multiple tasks and deadlines in a fast-paced environment

Adaptability and willingness to support changing business priorities

Strong problem-solving skills and follow-through

QualificationsQualifications

High school diploma or equivalent required; associate or bachelors degree in business, merchandising, retail management, or related field preferred

12 years of administrative, retail, merchandising, buying support, or related experience preferred

Experience working with spreadsheets, data entry, and retail systems preferred

Strong proficiency in Microsoft Excel and other Microsoft Office applications

Ability to analyze data accurately and identify discrepancies

Strong organizational skills with a high level of attention to detail

Ability to work independently while supporting multiple team members

Strong communication skills with the ability to interact professionally with vendors and internal partners

Ability to maintain confidentiality and handle sensitive business information appropriately

Work Environment:

Office-based position in a professional corporate setting.

Regular use of standard office equipment including computer, phone, copier, and other business technology.

Requires extended periods of sitting, computer use, and visual concentration for reporting and analysis.

Frequent collaboration with cross-functional departments including Planning, Buying, Warehouse, and Store Operations.

Physical Requirements

Must be at least 18 years of age

Ability to bend, twist, stoop, reach, and lift materials up to 40 pounds, with or without reasonable accommodation

Physical demands for this role are minimal and primarily office-based