Tenant Services Administrator

Hours Shift Monday - Friday 8-5 Be able to multi task, attention to detail, realiable Answer Tenant Call, Uploading Tenant and Vendors Certification of Insurance - Following up on Work Orders Responsibilities Serve as the primary point of contact for tenant inquiries and service requests Coordinate with maintenance staff to schedule repairs and regular property inspectionsAssist with lease management duties, including lease administration, renewals, and terminations Ensure all interactions with tenants comply with legal and company guidelines Resolve tenant complaints and address service issues promptly Assist in the move-in and move-out process, including property inspections and security deposit assessments Maintain accurate records of all tenant interactions, repairs, and maintenance Contribute to the preparation of monthly reports on tenant service activities Collaborate with cross-functional teams, such as accounting and legal, to provide cohesive tenant services Support the property management team in enhancing tenant satisfaction and retention Skills Required: Proficiency in property management software (eg, Yardi, AppFolio)Excellent written and verbal communication skills strong organizational and time-management skills Problem-solving abilities and a proactive approach Customer service orientation Ability to multitask and adapt to a fast-paced work environment Working knowledge of lease agreements and rental lawBasic understanding of building maintenance SkillsRequired: Proficiency in property management software (eg, Yardi, AppFolio) Excellent written and verbal communication skills strong organizational and time-management skills Problem-solving abilities and a proactive approach Customer service orientationAbility to multitask and adapt to a fast-paced work environment Working knowledge of lease agreements and rental law Basic understanding of building maintenance

salary: $18 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

ResponsibilitiesServe as the primary point of contact for tenant inquiries and service requestsCoordinate with maintenance staff to schedule repairs and regular property inspectionsAssist with lease management duties, including lease administration, renewals, and terminationsEnsure all interactions with tenants comply with legal and company guidelinesResolve tenant complaints and address service issues promptlyAssist in the move-in and move-out process, including property inspections and security deposit assessmentsMaintain accurate records of all tenant interactions, repairs, and maintenanceContribute to the preparation of monthly reports on tenant service activitiesCollaborate with cross-functional teams, such as accounting and legal, to provide cohesive tenant servicesSupport the property management team in enhancing tenant satisfaction and retentionExperience: 0-2 years of experience in customer service, tenant relations, or a property management roleSkills Required: Proficiency in property management software (eg, Yardi, AppFolio)Excellent written and verbal communication skillsStrong organizational and time-management skillsProblem-solving abilities and a proactive approachCustomer service orientationAbility to multitask and adapt to a fast-paced work environmentWorking knowledge of lease agreements and rental lawBasic understanding of building maintenanceSkillsRequired

Skills

Administration

Qualifications

Years of experience: 0 years

Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ....

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.