Experienced Dental Office Manager

Job description:

Company: Friedman Dental Group

Friedman Dental Group is a dynamic and rapidly growing dental group practice based in South Florida. Equipped with state-of-the-art technology, we offer a full spectrum of dental services—from general dentistry to complex full-mouth rehabilitation. With an in-house dental lab and a team of world-class professionals, we are committed to delivering life-changing smiles through clinical excellence and an outstanding patient experience.

We are currently seeking an experienced Office Manager to lead our team in the Tamarac location.

About the Tamarac Office

Our Tamarac office is a high-volume, multi-specialty location. The team includes:

• A General Dentist (also performing Endodontics and Invisalign)
• A Prosthodontist
• A Periodontist (2 days/month)
• Two Hygienists

Position Overview

We’re looking for a motivated, hands-on leader with dental management experience who thrives in a team-based environment. This is not a behind-the-desk management role—you’ll be actively involved in day-to-day operations and leadership, helping drive success and ensuring patients have the best possible experience.

We're looking for a ROCKSTAR who is energetic, positive, and driven to help the practice and team grow.

Key Responsibilities

Staff & Team Management

• Schedule and supervise staff
• Conduct coaching sessions and performance reviews
• Approve timecards and manage PTO requests
• Present and close treatment plans
• Offer financial options to patients — sales experience is REQUIRED

Front Office Operations

• Support front desk with phone calls, scheduling, treatment plan presentations
• Insurance verification, billing, and payment posting

Business Operations

• Monitor and drive practice production and collection goals
• Ensure patients are reappointed and cared for to the highest standard
• Maintain a strong focus on patient experience and satisfaction

Leadership & Culture

• Lead daily morning huddles and celebrate team wins
• Collaborate closely with providers to build a unified, high-performing team
• Set the tone for a positive, supportive, and productive work environment

Minimum Requirements

• Minimum 2 years of dental office experience
• Proficiency in billing, posting, and explaining insurance to patients
• Experience presenting and converting treatment plans

Preferred Qualifications

• Strong customer service background
• Experience with Open Dental (a plus)
• Bilingual (Spanish/English) is a plus

Benefits

• Competitive Salary
• Bonus Incentives
• Paid Time Off (PTO), Vacation & Holiday Pay
• 401(k) Plan
• Health Insurance