Workforce Management System Clerical Specialist- Overnight

The Workforce Management System (WMS) Clerical Specialist is responsible for activities in the WMS including retail, E-commerce and replenishment waves for the distribution center. They work with the Production Control Manager, building supervisors and coordinators to ensure proper flow throughout the shift. They provide fixes for wave and replenishment issues and create the workflow for the building each day. This role has a direct impact on almost all aspects of the building each day. They ensure that staffing and workflow maintain an expected pace and that Transformation Management System (TMS) plans are executed.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.

Key Responsibilities

• Drives a positive customer experience by building relationships and providing solutions to their needs.
• Performs waving functions based on the needs of the business.
• Monitors and directs tasks based on the replenishment waves.
• Works with the route to market team to execute TMS plans.
• Triages and fixes issues related to waving, replenishment and chase waves.
• Communicates with the operations team to ensure the building flow meets the needs of the business.
• Monitors and directs tasks based on the chase waves.
• Communicates with building operations teams and the corporate distribution operations teams.

Basic Qualifications

• Able to stand, sit, and walk for long periods of time.

Preferred Qualifications

• 1 year of logistics, operations, or inventory experience
• 2 years of technical experience in computers
• Forklift certification

Whats in it for you

Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary .

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.