Office Manager / Administrative Assistant Substance Use Disorder (SUD) Treatment

Office Manager / Administrative Assistant - Substance Use Disorder (SUD) Treatment Pyramid Healthcare - 2.6 Agawam, MA Job Details Full-time $50,000 - $55,000 a year 3 hours ago Benefits Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Referral program Qualifications High school diploma or GED Full Job Description Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Office Manager / Administrative Assistant - Substance Use Disorder (SUD) Treatment Location: Agawam, MA (New Facility - Startup Phase) Schedule: Full-Time Compensation: $50,000-$55,000 annually About Pyramid Healthcare Pyramid Healthcare is a nationally recognized provider of behavioral health services, offering compassionate, evidence-based care to individuals with substance use and co-occurring disorders. We are excited to open our newest treatment center in Agawam, MA, focused on Substance Use Disorder (SUD) treatment for adults. This is an opportunity to join a growing team during the startup phase of a new facility and play a key role in supporting the daily operations of a mission-driven treatment program. Position Summary We are seeking a highly organized and detail-oriented Office Manager / Administrative Assistant to support the smooth day-to-day operations of our facility. This role provides administrative and operational support to both clinical and leadership teams through effective communication, organization, and coordination of office processes. The ideal candidate is professional, dependable, and comfortable working in a fast-paced behavioral healthcare environment. Key Responsibilities Operate and maintain office equipment including printers, scanners, fax machines, and computers Answer phones, direct calls appropriately, and take accurate messages Communicate with staff, clients, and external partners to provide information and assist with inquiries Maintain and update filing systems, inventories, and administrative databases Compile, sort, and file records related to business transactions and operational activities Provide administrative support during onsite training sessions and meetings Assist with audits and help ensure compliance with administrative and regulatory standards Support office organization and day-to-day operational efficiency Perform additional administrative duties as assigned Qualifications Education High school diploma or GED required Bachelor's degree preferred Experience Prior administrative experience required Experience working in a behavioral healthcare setting is a plus Skills Strong organizational, communication, and multitasking skills Proficiency with standard office software and computer systems Ability to maintain professionalism and confidentiality in a healthcare setting Why Join Pyramid Healthcare? Opportunity to be part of a founding team at a brand-new treatment center Meaningful work supporting individuals in recovery Collaborative and supportive workplace culture Professional growth and advancement opportunities within a nationally recognized organization Pyramid CORE Values: We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.