Administrative Support Specialist

Posting Details

Requisition Number S3128 Position Number 014415 Position Classification Title Administrative Support Spec Functional Title Administrative Support Specialist Position Type Staff University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The School of Nursing is Transforming the Future of Nursing with Inclusive Communities, Passionate People, Innovative Practices, and Extraordinary Outcomes. We value and strive for diversity, respect, open communication, and excellence among students, staff, and faculty. The school is CCNE accredited and is a NLN Center of Excellence in Promoting the Pedagogical Expertise of Faculty. The School of Nursing has over 1,250 students enrolled in BSN, RN-BSN, MSN, DNP, PhD and certificate programs. Please visit our website at .

Position Summary

The Administrative Support Specialist provides comprehensive administrative and operational support to the School of Nursing Dean's Office. The position supports high-level administrative functions, faculty and student initiatives, accreditation and compliance activities, and School-wide events. This role supplements the work of the Executive Assistant to the Dean and other staff and ensures continuity of operations during periods of increased workload, absences, or peak activity.

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

• Bachelor's degree and 2-3 years of administrative support experience, particularly in higher education.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes:

• Name,
• Company Name,
• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

Recruitment Range $44,511 - $50,215 Org #-Department Nursing - 12802 Work Hours of Position Typically, 8 am - 5 pm, M-F with some evenings and weekends for events or to meet critical deadlines. Number of Months per Year 12 Posting Requirements Job Family Secretarial and Clerical Career Banded Title Administrative Support Spec Open Date 05/29/2026 Close Date 06/07/2026 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency

Key Responsibilities

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Key Responsibility

Event and Program Support

Essential Tasks

Provide administrative coordination and logistical support for School of Nursing events and activities, such as:

• New Faculty Orientation.
• Faculty development activities.
• Faculty, staff, and student recognition events and award ceremonies.
• Graduation and pinning ceremonies.
• Accreditation visits and site reviews (CCNE, COE, COA, NCBON).
• White Coat Ceremonies (twice annually).
• Advisory Board meetings (three times per year).
• Faculty Assembly and Organization meetings.
• 60th Anniversary and other milestone celebrations.
• Search committee meetings and candidate visits.
• Consultant meetings and special initiatives (e.g., NCCHEN, Rural Health Innovation Grant convenings, UNC System-related events).

Key Responsibility

Faculty Credentialing, Accreditation, and Compliance Support

Essential Tasks

• Assist with faculty credentialing processes, including document collection, organization, and secure filing.
• Support preparation of accreditation and regulatory reports.
• Maintain organized documentation to support compliance and site visits.

Key Responsibility

Dean's Office Operations and Front Office Coverage

Essential Tasks

• Provide coverage for the Office of the Dean reception area.
• Manage and update office directories and contact lists.
• Coordinate parking management for reserved spaces.
• Manage room reservations and meeting logistics.
• Provide cross-trained support for travel, procurement, Chrome River, and related administrative systems.
• Maintain office storage areas, pantries, and supply inventory.

Key Responsibility

Facilities, Communications, and Centralized Contact Management

Essential Tasks

• Provide building and simulation lab tours for internal and external stakeholders, such as faculty candidates, donors, partners, and visitors.
• Support School of Nursing mailroom functions.
• Manage the School's general email inbox and phone line.

Key Responsibility

Support for the Office of Student Success

Essential Tasks

• Assist with administrative and event support related to student success initiatives.
• Help track and organize information related to nursing interest students.

Key Responsibility

Committee and Governance Support

Essential Tasks

• Provide administrative support for School of Nursing committees, such as Faculty Assembly, Organization, and Advisory Board activities.

Key Responsibility

Cross-Training, Coverage, and Collaboration with Executive Assistant

Essential Tasks

• Cross-train with multiple staff members to ensure continuity of operations during vacations, extended illness, or other staff absences.
• Work closely with the Executive Assistant to the Dean to ensure seamless operations, shared coverage, and effective prioritization of Dean's Office responsibilities.

Key Responsibility

Other Duties as Assigned

Essential Tasks

• Perform additional administrative and operational duties as assigned to support the evolving needs of the School of Nursing and the Office of the Dean.

Competency

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Competency Communication - Verbal Competency Description

• Presents ideas in a clear, concise, organized manner.
• Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients.
• Advises program staff/clients in all matters related to program operations.

Competency Level Advanced Competency Communication - Written Competency Description

• Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation.

Competency Level Advanced Competency Knowledge Program Competency Description

• Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures.
• Requires knowledge of organizational structure, functions, and services, programs, office procedures and practices.

Competency Level Journey Competency Problem Solving Competency Description

• Recognizes, defines and resolves non-standard problems using operating procedures, research, practices and established precedents.
• Resolves recurring issues and problems as well as some unique situations.
• Anticipates problems and develops recommendations for management resolution.

Competency Level Journey Competency Information/Records Administration Competency Description

• Performs research, data collection and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems.
• Applies an in-depth knowledge of a variety of complex processes and procedures.

Competency Level Advanced

ADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - O, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - O, Vision-Skilled Trades - O, Reading - O, Writing - O, Eye-hand coordination - O, Hearing - O, Talking - O, Standing - O, Sitting - O, Walking - O, Lifting-0-30 lbs. - R Work Environment Inside - C, Outside - R

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Please indicate how you learned of the vacant position for which you are applying:

• SpartanTalent Website

• Piedmont Triad Area Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other professional journal / website

• NCWorks.gov

• UNC School System Job Board

• Personal Networking

• Facebook

• Twitter

• Indeed.com

• NorthCarolinaDiversity.com

• Other

• • Other: Please list

(Open Ended Question)

• • Will you now or in the future require visa sponsorship for employment at UNCG?

• Yes

• No

• • Are you eligible to work in the United States without sponsorship?

• Yes

• No