Administrative Assistant, Business and Professional Services

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Position Description

This position performs general clerical duties to support faculty and staff for the Business and Professional Services Division.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Processes student transcript evaluations, faculty workloads, and enrollment tracking
• Maintains a complex filing system which includes official class rolls and grade lists, makeup forms, and secondary employment forms

Works closely with the Dean, Associate Dean, Assistant to the Dean, Department Heads, other administrative staff, and faculty to ensure division guidelines are met

Performs required data entry, filing, ordering of office supplies, daily distribution of mail, updates directories and checking out equipment

Initiates required purchasing through E-Pro and form 58 when assigned.

Facilitates prompt pick up/delivery of mail daily, and sends academic and travel calendar reminders and notifications of deadlines

Answers telephones and provides information to callers, takes messages, or transfer calls to appropriate individuals

Tracks reminders for scheduled travel and reviews and processes travel authorizations and travel reimbursements for faculty and staff in a timely manner

Assists with functions at various sites as directed

Provides other general office support for divisions as needed

Provides general office support for the area including ordering keys, office supplies, and reporting office needs for office moves, repairs, or other Eagle Assist requests

Qualifications

Knowledge, Skills, and Abilities:

Intermediate skills in MS Word, Power point, and Publisher

Excellent organizational skills

Must be self-motivated

Excellent written and verbal communication skills

Excellent customer service skills

Ability to maintain records accurately and meet deadlines consistently

Ability to prioritize tasks and works with a high degree of accuracy in a fast-paced office environment

Ability to use a variety of office equipment

Ability to travel to other campuses to support the division as needed

Ability to be flexible

Ability to develop and maintain strong interpersonal relationships

Demonstrated ability to work harmoniously with a diverse group of people

Requirements:

High School diploma or equivalent

Three years clerical work experience

Preferences:

Associate's degree

Work experience in a community college

Essential Personnel:

TBD

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.