Office Administrator

Organization Overview:

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:

Serve with Heart : We meet our donor families where they are. We are dedicated to providing compassionate service to all.

Drive and Embrace the Future : We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability

Be Clear, Bold, and Respectful : We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.

Always Own It : we are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.

Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.

We offer a competitive compensation package including:

• Competitive Salary
• Liberal Paid Time Off
• Paid Parental Leave
• Health, Vision, Dental, and Pet Insurance
• 401K Match
• Student Loan & College Savings Match
• Tuition Reimbursement for Continuing Education
  

Job Title : Office Administrator

Location : Office - North Liberty, Iowa

Exemption Status : Hourly, Non-exempt

Schedule: 30 hours/week

Shift: 9 a.m. to 3 p.m., Monday to Friday

Compensation: $20.96 - $23.61 hourly

*Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.

*In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

Job Title:

Office Administrator

Work System:

Guide the Gift

Department/Group:

Guide the Gift

Reports To:

Director of Guide the Gift

Location:

North Liberty

Position Type:

Part-Time

Exemption Status:

Non-Exempt

OSHA Category:

I

IDN Culture Statement:

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

Position Summary:

Serves as main point of contact for office and facilities for North Liberty site. Assist in day-to-day operation of North Liberty office and serving visitors. Responsible for providing administrative support for Guide the Gift work system including routine fleet maintenance.

Essential Functions and Performance Responsibilities:

• Oversee day-to-day office administration including greeting visitors, managing incoming calls, and handling mail and deliveries
• Greet visitors professionally and ensure office is clean and welcoming
• Develop and maintain positive relationships with vendors, staff, and community partners
• Support scheduled maintenance for IDN fleet vehicles as directed
• Assist with safety protocol and emergency procedures
• Monitor inventory to ensure adequate stock is on hand, order supplies, and maintain organized storage areas and shared spaces
• Assist with conference room set-up and tear down for onsite meetings, speakers, and events
• Assist with building and grounds upkeep serving as primary point of contact for the North Liberty site
• Efficiently handle building maintenance requests by working with Facilities team
• Coordinate with cleaning services and other contracted work to ensure work is complete and standards are met

Additional Job Functions:

• Work on-call rotation for emergency facilities needs on off hours
• Shared responsibility on call rotation divided by team to serve as facilities point of contact for organization
• On call rotation of one week duration every four weeks

Position Qualifications and Education Requirements: Associate’s degree or a combination of equivalent education or experience required. A minimum of one year customer service experience in a professional work environment is required.
Skills and Abilities:

• Maintain a current valid driver’s license and be insurable through IDN’s insurance.
• Skill and ability to effectively use computers and computer software including word processing, databases, spreadsheets, Internet tools, and electronic mail.
• Skill in establishing and maintaining relationships with internal and external customers.
• Communicate effectively with all levels of personnel and represent IDN professionally
• Proven ability to be self-directed, work independently.
• Ability to be flexible in a dynamic work environment

Physical Requirements:

• Lift equipment and supplies weighing up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.
• Sit for extended periods of time.
• Stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise

working with hands).

• Morgue or operating room environment. Exposure to bio-hazardous materials such as blood,

other body fluids, communicable diseases and pharmacological agents. Universal precautions and use of personal protective equipment is required.

• Mental and visual fatigue associated with detailed work.
• Drive a vehicle under various weather and physical conditions that may lead to visual and

mental fatigue.

• Work weekends or evenings occasionally to perform tasks outlined in job description.
• Must receive required vaccines based on outlined schedules to protect our employees,

healthcare personnel, donors, recipients, and families we may come into contact. (e.g.,

Influenza obtained annually by December 1 st .)

Organizational Responsibilities:

• It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
• Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN.
• All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.