Part-time Receptionist

Position Overview:
Chateau Cupertino Retirement Residence is an independent living community for seniors known for its welcoming, close-knit environment and high standard of resident services. Our community offers thoughtfully prepared meals, weekly housekeeping, valet support, personal laundry service, and a robust activities program. We are seeking a professional, dependable, and service-oriented full-time Receptionist to serve as the first point of contact for residents, families, guests, and staff while supporting daily front office operations.
Key Responsibilities:
Open and close the office each day in accordance with established procedures
Answer incoming calls, transfer calls appropriately, and take accurate messages
Greet residents, visitors, and vendors courteously and professionally, and direct them as needed
Schedule resident transportation and monitor timing to help ensure timely departures and arrivals
Perform general administrative and front office support duties
Use Microsoft Word, Excel, and Publisher to support daily administrative tasks
Assist residents by providing accurate information about the community and responding to general questions
Maintain a clean, organized, and welcoming reception area and common spaces
Deliver packages to residents as needed
Organize, stock, and monitor general store supplies
Communicate important issues or concerns promptly to the supervisor or manager
Provide support to the Activities Department as needed
Preferred Qualifications and Skills:
Demonstrates patience, professionalism, and respect when working with seniors
Highly organized, dependable, and responsible
Consistently punctual and reliable
Able to work independently, remain flexible, and manage multiple priorities
Quick learner with a willingness to develop new skills
Strong problem-solving skills and attention to detail
Positive attitude with strong interpersonal and teamwork skills
Receptive to direction and feedback
Able to follow instructions and complete tasks with minimal supervision
Education and Experience:
High school diploma or equivalent required
A minimum of 2 years of relevant experience is preferred
Schedule:
Part-time schedule, 24 hours per week, weekend only
(Saturday & Sunday 8:00 AM to 4:30 PM -Monday 8:30 AM to 5:00 PM)

Job Type: Part-time

Benefits:

Required Experience:
Receptionist experience: 2 years required
Customer service experience: 2 years required
Professional fluency in English required

Work Location Requirement:
Must be able to work on-site in Cupertino, CA 95014
Work Setting: In person