Administrative Assistant

Duties/Responsibilities:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Serves as the first point of contact for the office by telephone or other methods to provide information, answer questions, or directs to appropriate staff. This can include families of decedents, referral counties, funeral homes, law enforcement, attorneys, and others.
• Handles potentially graphic documents and photographs as well as confidential information regarding decedents reported to our office
• Receives, records, and processes invoices and payments in Oracle and prepares related reports for County budget purposes
• Performs data entry, maintains both digital and paper files and file systems, scans documents related to office cases, and updates electronic databases
• Assist in the compilation of office data for the purposes of departmental and county meetings
• Orders and monitors office supplies, maintenance requests, and incoming shipments
• Receives incoming mail and prepares outgoing mail
• Adheres to Fond du Lac County policies and procedures as well as federal, state, and local statutes and regulations
• Ensures the delivery of all reports and photographs distributed to referral counties, law enforcement agencies, and family when appropriate

Physical Requirements:

• Ability to perform most work from a sedentary position
• Ability to use standard office equipment including telephone, computer, printer, photocopier, and scanner
• Ability to walk, stoop, climb, bend, stretch, push, pull, and lift up to 20 pounds, understanding using proper body mechanics

Desired Skills:

• High emotional intelligence and the ability to talk with grieving, sometimes angry family members in a professional and compassionate way while not carrying those experiences home
• Proficiency with Oracle, Microsoft Word, and Microsoft Excel
• Strong Organizational skills