ServiceNow Developer/Administrator

Under the direction of the Information Technology Manager I the Information Technology Specialist I (ITS1) is responsible for solution development, process automation, maintenance, and support of the DIR enterprise wide ServiceNow cloud-based platform including IT Service Management, IT Asset Management, Business Operations Management, Human Resources Service Delivery, Public Sector Digital Services and other ServiceNow applications that support the internal operations of the department.

The ITS1 serves as part of a team of senior developers on medium to large-scale projects. This position collaborates with subject matter experts (SMEs) and team members to utilize the ServiceNow platform to automate service management workflows, develop, test and deploy applications for new business service offerings, configure system to discover/monitor/secure physical and virtual assets across DIR's enterprise infrastructure and perform regular platform patching and upgrades necessary to maintain a secure and supportable system.

This posting may be used to fill future vacancies in accordance with 2 CCR 249.3

To be considered for this job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

You will find additional information about the job in the Duty Statement .

This job is located at:

2180 Harvard St #160
Sacramento, CA 95815

The incumbent must conduct themselves in a professional manner at all times and should establish good working relationships with others and ready to learning new technologies.

DIR does not participate in E-Verify.

The incumbent must complete assigned tasks on time.