Administrative Coordinator

Administrative Coordinator

South Portland, ME

Description

Overview:

At Better Homes and Gardens Real Estate The Masiello Group, we are committed to delivering exceptional support to our real estate agents. The Business Support Specialist (BSS) plays a critical role in that mission across our 25+ offices in four states.

This fast-paced position combines administrative support, technology troubleshooting, and marketing coordination. As the first point of contact, you set the tone with professionalism and warmth while maintaining high standards of organization, adaptability, and accountability. Success in this role requires strong work ethic, the ability to manage shifting priorities, and a commitment to keeping the office running efficiently at the highest levelensuring agents are supported and clients feel welcome.

What We're Looking For:

We're seeking a proactive, organized, and solutions-oriented professional to support our regional real estate team and help keep day-to-day operations running smoothly. This role is ideal for someone who enjoys helping others, managing details, solving problems, and supporting process consistencies and efficiencies in a fast-paced environment.

The right candidate is resourceful, dependable, and desires to work as a valuable team member to get the job done. You're someone who enjoys figuring things out, communicating clearly, and following through with professionalism and care.

You'll work closely with the Sales Director and agents across the region to support transactions, office operations, systems management, training, and overall company success.

This in-person position is based in our South Portland office while supporting agents throughout the region. Candidates will be asked to provide 3 professional references in the final stages of the interview process.

What You'll Do:

Provide administrative and operational support to the Sales Director and regional agents

Review listing and transaction documents for accuracy and completeness

Manage data across real estate, marketing, and accounting systems

Coordinate listing timelines, updates, and workflows to support smooth transactions

Assist agents with systems, technology tools, and process-related questions

Support onboarding and offboarding activities for agents

Maintain marketing materials, listing information and compliance records

Track licensing deadlines and required documentation

Deliver training and support for agents across varying experience levels

Help maintain efficient office operations and communication throughout the region and home office team

Handle confidential information with professionalism and discretion

Requirements

What You Bring:

Experience with Canva and business-focused social media platforms

Excellent written and verbal communication skills

Strong organizational skills and attention to detail

A proactive, problem-solving mindset and ability to work independently

Proficiency with Microsoft 365 (SharePoint, Teams, Word, Excel, Outlook, OneDrive, Planner)

Comfort managing numerous priorities in a deadline-driven environment

Strong judgment, reliability, and follow-through

Aptitude to quickly learn and troubleshoot common technology tools and systems

Real estate or similar professional office experience, preferred

Ability to demonstrate a high level of persistence, consistently following through on tasks and maintaining focus until all work is fully completed

Salary Description

$22-24 per hour