Order Administrator

Order Administrator (Customer Support & Order Operations) Onsite | Newberg, OR Monday-Friday | Standard Business Hours Contract (6-12 months with strong extension potential) $24.00-$24.60/hour Make an Impact in a High-Visibility Transformation Role Join a collaborative, fast-moving team where your work directly supports a major enterprise digital transformation. This is more than a traditional order entry roleyou'll serve as the front line of customer experience while gaining hands-on exposure to system migrations, enterprise tools, and cross-functional operations. If you're highly organized, confident on the phone, and thrive in a fast-paced environment, this is your opportunity to build in-demand skills while making a real business impact . Why This Role Stands Out (Employee Value Proposition) Be part of a major digital transformation Gain hands-on experience supporting a Microsoft AX to Dynamics 365 migrationan invaluable addition to your career. Learn and grow with structured support Work alongside a dedicated mentor and experienced leadership team with training designed to set you up for success. High-impact, visible work Play a critical role in maintaining smooth operations during a pivotal system transition and go-live period. Collaborative, team-first environment You'll work closely with customer support, order operations, and leadership in a highly interactive setting. Build transferable, in-demand skills Develop expertise in customer operations, enterprise systems, reporting, and order management. Strong extension potential High performers have the opportunity to extend beyond the initial contract and grow with the team. What You'll Do Serve as the first point of contact for customers, handling a high volume of inbound calls (approx. 80% of role) Route and resolve inquiries efficiently, maintaining a professional and positive customer experience Perform basic order entry and updates during lower call volume periods (approx. 20%) Enter and manage data using Microsoft Dynamics, Microsoft 365, and reporting tools Support the team during a system migration and digital transformation initiative Compile and maintain reports using Excel and other Microsoft tools Follow established processes while adapting to new systems and workflows Escalate complex issues appropriately to leadership or Tier 2 support Maintain accuracy, confidentiality, and strong attention to detail across tasks What Success Looks Like Confidently managing a high volume of customer calls from day one Providing stable, high-quality support during a critical system go-live Helping reduce workload strain for core team members Quickly learning new systems and contributing to a smooth transition What You Bring Required: 1+ year of customer service or administrative experience Strong phone presence and comfort handling high call volume Experience with Microsoft Office (Outlook, Excel, etc.) Excellent attention to detail and data entry accuracy Strong communication and organizational skills Preferred: Experience in order management, order entry, or customer operations Exposure to ERP/CRM systems (Dynamics, etc.) Experience supporting system transitions or implementations Work Environment Onsite, team-based environment in Newberg, OR Fast-paced, high velocity setting with strong collaboration Increased activity during system go-liveideal for those who enjoy dynamic work Supported by leadership and a dedicated mentor throughout onboarding Ideal Candidate Profile Thrives in a fast-paced, phone-heavy environment Customer-focused with strong communication skills Detail-oriented and comfortable multitasking across systems Eager to learn and grow in operations and systems If you're looking for a role where you can expand your skills, gain valuable system experience, and contribute to a major transformation , we'd love to connect with you. Job Type & Location This is a Contract position based out of Newberg, OR. Pay and Benefits The pay range for this position is $24.00 - $24.60/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Newberg,OR. Application Deadline This position is anticipated to close on Jun 2, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ... for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.