Relative Search & Engagement Administrative Assistant 1 (AA1) - Statewide

Relative Search & Engagement Administrative Assistant 1 (AA1) - Statewide

Salary

$41,940.00 - $55,836.00 Annually

Location

Thurston County - Olympia, WA

Job Type

Full Time - Permanent

Job Number

2026-03718

Department

Dept of Children, Youth, and Families

Division

Child Welfare Programs and Practice

Opening Date

05/07/2026

Closing Date

5/14/2026 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

DESCRIPTION

BENEFITS

QUESTIONS

Description

Our vision is to ensure that Washington state's children and youth grow up safe and healthy thriving physically, emotionally, and educationally, nurtured by family and community."

Job Title: Relative Search and Engagement Administrative Assistant 1 (AA1) - Full-time/Permanent.

Location: Olympia, WA. This is a hybrid position that performs work in the office and virtually. While the assigned office and team is located in Olympia, WA (1500 Jefferson), your official duty station could be determined based on the nearest DCYF Office location to you. Travel for training, attending meetings, and conferences may be necessary.

Closes: 05/14/2026

Salary: $41,940 - $55,836. Annually.

The Department of Children, Youth, and Families (DCYF) is seeking a Relative Search and Engagement Administrative Assistant 1 (AA1). The incumbent in this position will perform a variety of routine administrative duties, recurring tasks, and clerical projects for Relative Search and Engagement within Child Welfare Programs & Practice. Our ideal candidate has office experience, excels in a fast-paced environment, thrives in multitasking, and effectively manages work priorities and deadlines. If you're looking for an opportunity for professional growth and development in a clerical role, apply today!

Click here to learn more about DCYF.

The Opportunity:

Within DCYF, this detail-oriented position provides administrative and technical support to Social Service Specialists, Social and Health Program Consultants, supervisors, community partners, and members of the public. This position will assist in a variety of tasks, which have a strict timeline for processing. This position exercises specialized knowledge of DCYF programs and requirements, and exercises independent judgment in resolving written communication and clerical issues with discretion. This position will need to learn many different tasks and ensure all tasks are processed correctly without mistakes. The work environment is fast-paced, high-stress, and detail-oriented. Multi-tasking, managing work priorities, meeting deadlines, and covering for other positions in the unit are required.

Some of what you'll do:

Perform skilled and timely clerical duties.

Process Relative Search and Engagement Referrals.

Process incoming correspondence to the appropriate staff and DCYF offices.

Scan and sort mail to the identified clerical team member.

Review cases monthly for timely closure and accuracy.

Record and enter relative search responses in Famlink.

Regularly review the communication log and ensure accurate documentation.

Data entry for background checks and other programs.

Provide internal and external customer service to a diverse population, primarily to potential relatives.

Communicate verbally and in writing with customers, answer inquiries, and provide information.

Monitor and manage inventory and process purchasing for the Relative Search and Engagement Team.

Track and maintain invoices.

Apply knowledge of various DCYF regulations, rules, policies, and procedures daily.

Keep informed of team details and advise the supervisor should problems arise.

Create, edit, and review correspondence.

Provide back-up coverage to other Administrative or Office Assistants.

Attend staff and unit meetings.

Required Qualifications:

High school diploma (or GED) and one year of office experience requiring keyboarding or typing.

OR

Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

AND

The ability to take action to learn and grow.

The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

Previous experience with or demonstrative ability to:

Operate a computer, keyboard, and use Microsoft Office products.

Draft, edit, and send electronic correspondence.

Navigate internet browsers and conduct research.

Edit, proofread, and draft memos and other forms of written documents.

Prioritize multiple assignments in an office environment.

Effectively communicate with management, peers, clients, and the public.

Work effectively in a diverse and fast-paced environment.

Process high levels of customer service skills.

Handle inquiries and complaints promptly and professionally.

Maintain confidentiality in all aspects of the job.

How do I apply?

Complete your applicant profile and attach the following:

Cover Letter

Resume

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at ... or email .... Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at ....

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal