Director, Administrative Services Athens Campus

Director, Administrative Services - Athens Campus Location Athens Campus Job Type Full-Time Staff Job Number 202600152 Division Administration and Finance OpeningDate 04/14/2026 Description Founded in 1897, Piedmont University is a private, comprehensive liberal artsuniversity with an enrollment of approximately 2,000 students at campuses in Demorest and Athens, Georgia. Description The Director of Administrative Services for the Athens Campus serves as the primary on-site leaderand ambassador for Piedmont University, ensuring a seamless and high-quality experience for students, faculty, staff, and visitors. Thisrole is responsible for overseeing campus operations, coordinating student-facing administrative services, and maintaining strong alignmentwith the University's academic and administrative units. The Director will possess a comprehensive understanding of admissionsrequirements, student accounts, financial aid, academic program plans, registration processes, and campus resources. Additionally, theDirector will play a critical role in fostering engagement, supporting enrollment and retention efforts, and ensuring operationalexcellence. Essential Functions and Responsibilities Campus Leadership & StudentEngagement Serve as the primary on-site representative of Piedmont University at the Athens campus, providing awelcoming, responsive, and student-centered environment. Act as a central point of contact for prospective, new, and currentstudents, providing guidance on admissions, financial aid, registration, and program pathways. Build strong relationships withfaculty, staff, and students to enhance the overall campus experience and sense of belonging. Support enrollment and retentioninitiatives by ensuring high-touch, concierge-level service for students. Coordinate campus tours, student orientations, andengagement activities in collaboration with Admissions and Student Affairs. Student Administrative Services Maintain in-depth knowledge of all academic programs offered at the Athens campus, including admissions criteria, progressionrequirements, and degree pathways. Assist students in navigating: Admissions requirements and application processes Financial aid and scholarship inquiries Student accounts and billing questions Course registration andscheduling Serve as a liaison between students and central offices (Admissions, Financial Aid, Registrar, BusinessOffice) to ensure timely resolution of issues. Monitor student service trends and identify opportunities to improve processes andservice delivery. Campus Operations & Facilities Oversight Oversee day-to-day operations of theAthens campus to ensure a safe, efficient, and well-maintained environment. Coordinate maintenance of facilities, equipment, andcampus resources to ensure optimal functionality. Serve as liaison with Facilities Management and external vendors to addressmaintenance, safety, and operational needs. Oversee scheduling and utilization of campus space, including classrooms and eventareas. Ensure compliance with university policies, safety standards, and regulatory requirements. Oversee activities ofcontractors, service providers, and vendors supporting campus operations. Monitor contracts for compliance, service quality, andcost-effectiveness. Coordinate campus-related projects, including maintenance, renovations, and improvements. Administrative & Financial Management Assist with preparation and management of the Athens campus operatingbudget. Monitor expenses and identify opportunities for cost efficiencies. Prepare reports, analyze data, and provideinsights related to campus operations and student services. Maintain accurate records, documentation, and administrative systemsto support campus operations. Event & Community Engagement Coordinate and oversee campus events,including academic programs, student activities, and community engagements. Collaborate with internal and external partners toenhance the visibility and utilization of the Athens campus. Support initiatives that strengthen Piedmont's presence andpartnerships within the Athens community. Perform other duties as assigned by the Vice President for Administration andFinance and/or President. Regular and predictable attendance is required. On-site work is required. Incumbents must remainrelevant in the area of employment and flexible to changes in work related to institutional needs. TypicalQualifications Required Bachelor's degree and 5-7 years of progressive administrativeor operational experience, preferably in higher education. Experience with site administration including working with vendors,maintenance, budget, and contract management. Preferred Master's degree in Higher Education,Business, or related field Experience working in a satellite or branch campus environment Familiarity with studentinformation systems and financial management systems Licenses and Certification Certified PublicAccountant (CPA) designation is preferred. Valid Georgia Driver's License (or obtained within 30 days of hire date) and satisfactoryMVR. Knowledge, Skills, and Abilities Demonstrated leadership abilities with demonstrated abilities insite administration. Ability to engage faculty, staff, students, and external stakeholders with empathy, emotional intelligence, and acollaborative mindset. Resilience and poise under pressure, with a capacity to make thoughtful decisions in challenging situations. Ability to collaboratively and effectively work in a diverse and inclusive environment. SupplementalInformation Environmental, Physical, and VisualAcuity Factors Essential functions and responsibilities of this position are performed in an inside environmental condition,where there is protection from weather conditions but not necessarily temperature changes. Essential functions and responsibilities requirelight work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of forceconstantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and theworker sits most of the time, the job is rated for Light Work. Essential functions and responsibilities require incumbents to:climb or ascend and descend stairs or ramps using feet and legs; stoop by bending the body downward and forward by bending the spine at thewaist; kneel by bending legs to come to rest on knee or knees; crouch by bending the body downward and forward by bending leg and spine;reach or extend hands and arms in any direction; stand by remaining upright on the feet; walk or move about on foot to accomplish tasks;lift by raising objects from a lower to a higher position or moving objects horizontally from position-to-position; finger, grasp, or feelobjects; talk to exchange and express ideas; and to hear to perceive the nature of sounds at normal speaking levels. Incumbentsmust have close visual acuity to perform activities such as extensive reading and operating computers and other office equipment. Non-Discrimination Policy Piedmont University has a strong institutional commitment tothe achievement of diversity within its faculty, staff, and students. It is the policy of Piedmont University not to discriminatein its educational programs, activities, or employment on the basis of sex, gender identity, sexual orientation, physical or mentaldisability, pregnancy, race, age, religion, color, national or ethnic origin, veteran status, genetic information, or any other categoryprotected by applicable federal, state, or local law. Equal Employment OpportunityStatement It is the policy of Piedmont University not to discriminate in its educational programs, activities, oremployment on the basis of sex, gender identity, sexual orientation, physical or mental disability, pregnancy, race, age, religion, color,national or ethnic origin, veteran status, genetic information, or any other category protected by applicable federal, state, or locallaw. Inquiries or complaints from students or employees concerning the prohibition of discrimination on the basis of sex in thisstatement should be directed to: Coordinator for Title IX, Mia Borgstrom Daniel Hall 213 Demorest, GA 3053... x1504 ... Inquiries or complaints from students, other thanon the basis of sex, concerning any of the prohibitions of discrimination in the statement should be directed to: 504 Coordinator,Letitia Roller Daniel Hall, - Room 208 1021 Central Avenue P.O. BOX 10 Demorest, GA 3053... ... Inquiries or complaints from employees concerning any of the prohibitions ofdiscrimination in this statement should be directed to: Letitia Roller Assistant Vice President of Human Resources andCompliance Daniel Hall - Room 208 1021 Central Avenue P.O. BOX 10 Demorest, GA 3053... x 2858 ...