Switchboard Operator Jobs in Dubuque, IA
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Overview Experience Specialist Dubuque, IA Monday-Friday Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics....
Overview Experience Specialist/Receptionist Nephrology Monday 7:30AM-4:30PM, Tuesday 7:30AM-12:30PM, Wed-Fri 8:00AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
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Overview Experience Specialist/Receptionist Dubuque, IA 4 days/week; 5 hr. shifts; day/times to be determined Part Time Benefits As an Experience Specialist/Receptionist, you are the first person...
Demographic Data for Dubuque, IA
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Switchboard Operator Online Courses and Training Opportunities
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Salary for Switchboard Operator Jobs in Dubuque, IA
Highest Education Level
Switchboard Operators in Dubuque, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Sorting
- Patient Registration
- Front Office
- Payment Processing
- Faxing
- Insurance Verification
- Long-Term Disability
- Scheduling Appointments
- Courteous
- General Office Duties
- Administrative Skills
- Reception
- Facility Management
- Wellness
- Claims
- Inbound/Outbound Calling
- Merchandising
- Referrals
- Reimbursement
- Customer Satisfaction
- Scanning
- Reading
- Military Background
- Typing
- Telephone Skills
- Retail
- High School Diploma
- Friendliness
- Written Communication
- Filing
- Education Experience
- Data Entry
- Events
- Policy Development
- Inventory Management
- Multitasking
- Microsoft Office
- English
- Regulations
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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