Switchboard Operator Jobs in Unalaska, AK
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
This position provides the first point of contact and direction for the Health Center visitors. Excellent customer service at all times is required. It provides reception and administrative...
Demographic Data for Unalaska, AK
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Salary for Switchboard Operator Jobs in Unalaska, AK
Highest Education Level
Switchboard Operators in Unalaska, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Dusting
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- First In, First Out
- Sorting
- Patient Registration
- Payment Processing
- Front Office
- Faxing
- Insurance Verification
- Long-Term Disability
- Scheduling Appointments
- Courteous
- General Office Duties
- Reception
- Administrative Skills
- Facility Management
- Wellness
- Claims
- Inbound/Outbound Calling
- Merchandising
- Referrals
- Scanning
- Reimbursement
- Customer Satisfaction
- Reading
- Military Background
- Typing
- Telephone Skills
- Retail
- Math
- High School Diploma
- Friendliness
- Written Communication
- Filing
- Education Experience
- Data Entry
- Policy Development
- Inventory Management
- Multitasking
- Microsoft Office
- English
- Regulations
- Problem Solving
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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