Switchboard Operator Jobs in Florence, AL
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Switchboard Operator - Helen Keller Hospital, Communication Center, PRN, Shift Varies
- Sheffield, AL (5 miles from Florence, AL)
- 13 days ago
- Sheffield, AL (5 miles from Florence, AL)
- 13 days ago
Overview Requires continuous auditory and visual attention to PBX and Nurse Call. The primary responsibility of the Communications Representative is to answer, screen and process all PBX calls and...
Receptionist/ Customer Service Representative
- Killen, AL (10 miles from Florence, AL)
- 30+ days ago
- Killen, AL (10 miles from Florence, AL)
- 30+ days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Florence, AL
Moving to Florence, AL? Find some basic demographic data about Florence, AL below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Florence, AL
Highest Education Level
Switchboard Operators in Florence, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Ged
- First In, First Out
- Patient Registration
- Front Office
- Payment Processing
- Faxing
- Sorting
- Associates
- Insurance Verification
- Scheduling Appointments
- Courteous
- Business Correspondence
- Administrative Skills
- 10 Key
- Reception
- General Office Duties
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Inbound/Outbound Calling
- Reimbursement
- Customer Satisfaction
- Scanning
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Data Entry
- Retail
- Filing
- Friendliness
- Multitasking
- English
- Inventory Management
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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