NineStar Connect - Phone Operator / Receptionist (Temporary Position)

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.

Career Development:

- We value employees that have a desire to learn and provide reimbursement funds for continuing education. Were also committed to in-house training and ongoing development.

Company Benefits:

- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.

Wellness:

- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.

Core Values:

- Were guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and were looking for team members who share these values!

NineStar Connect is looking for a Temporary Phone Operator / Receptionist to be the first friendly voice and face our members, visitors, and vendors meet. This full-time position will last six months to provide coverage during an employee leave and is perfect for someone who enjoys providing excellent customer service in a fast-paced office environment.

• Answer and route incoming calls, respond to questions, and take messages

• Greet visitors and provide excellent in-person service

• Accept payments, process returned equipment, and handle mail/deliveries

• Assist with service orders, account updates, and projects

• Maintain a professional, welcoming environment for everyone who walks through our doors

• High school diploma or equivalent

• Previous customer service experience preferred

• Strong verbal and written communication skills

• Ability to organize, prioritize, and handle multiple tasks

• Proficiency with computers, office software, and standard office equipment

• Friendly, team-oriented attitude with a commitment to professionalism

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.