Main Office Receptionist

The Main Office Clerk provides administrative and clerical support to the district's front office operations. This position is responsible for handling communications, maintaining records and providing exceptional customer service to staff, students, parents, and community stakeholders. The Main Office Clerk ensures the smooth and efficient daily operations of the district office in a professional and organized manner.
Performance Responsibilities/Essential Functions • Greet staff, parents, and visitors in a courteous and professional manner.
• Perform general clerical duties including typing, filing, data entry, photocopying, and scanning.
• Maintain accurate records, files, and databases.
• Assist with scheduling appointments, meetings, and events.
• Process incoming and outgoing mail and deliveries.
• Support administrators with general tasks.
• Handle sensitive and confidential information in accordance with district policies.
• Provide backup support to other office personnel as needed.
• Maintain a clean and organized office environment.

Professionalism and Communication
• Demonstrates consistent punctuality and reliability.
• Maintains a professional appearance in accordance with district standards.
• Upholds confidentiality and discretion in all related matters.
• Communicates respectfully with staff and the community.
• Accepts and applies constructive feedback professionally.
• Supports a team-oriented office culture and demonstrates initiative and flexibility.

Community Interaction
• Demonstrates the ability to work with the community.
• Relates and communicates positively with co-workers, staff, and parents, creating a positive atmosphere.
• Accepts special assignments when necessary.
• Adapts and willingly accepts changes in routine.
• Listens and readily accepts constructive criticism.
• Follows procedures in personnel matters including grievance, leave, etc.
• Performs responsibilities and uses correct lines of communication within the school district.

Training and Professional Growth
• Demonstrates a willingness to develop professionally and acquire new skills.
• Participates in job-related training, workshops, and staff development opportunities.
• Applies new knowledge to improve office operations and efficiency.

Safety and Facility Care
• Adheres to all district safety procedures and policies.
• Reports safety concerns or incidents to the appropriate authority.
• Maintains a safe, organized, and professional front-office environment.

Professionalism
• Arriving at work on time and prepared.
• Following district policies and procedures.
• Treating colleagues, students, and school personnel with respect.
• Maintaining a positive, service-oriented attitude.
• Wearing appropriate attire and maintaining a neat appearance.
• Protecting confidential information and school property.
• Representing the district courteously and responsibly during all interactions.

Other Duties
• Other duties as assigned by Supervisor. Terms of Employment 11-month employee Communication Skills Effective communication in English, both verbally and in writing, is essential. The role requires the ability to compile and interpret data accurately, summarize information effectively, and prepare comprehensive reports for supervisors. Proficiency in using telecommunication systems to exchange information accurately is also required. The position involves successful communication with students, teachers, parents, school personnel, and the community.

Professional Conduct Employees are expected to uphold a high standard of professional conduct. Breaches of professional conduct include but are not limited to, neglect of duty, dishonesty, engaging in activities contrary to Zachary Community School District policy, involvement in unlawful activities, or any conduct that seriously prejudices the school system. Technological Abilities Proficiency in computer usage, including email for communication, is essential for successful job performance. Additionally, familiarity with job-specific equipment, software, and applications is required.
Physical Involvement The role involves frequent standing, sitting, walking, reaching, bending, and occasionally lifting up to 30 pounds. Candidates must be able to travel to various locations and move freely within work sites. Additionally, sufficient visual acuity is necessary to work with computer monitors and to read and interpret handwritten documents. Education and Experience High school diploma or equivalent required. Clerical experience in a school or office setting preferred. Strong organizational and interpersonal skills are essential.
Evaluation Shall be evaluated in accordance with the Zachary Community Board Personnel Accountability Plan. FLSA Status Non-Exempt
Note This job description summarizes the primary duties and responsibilities of the position. It is not intended to list all duties and responsibilities comprehensively. The Zachary Community School Board reserves the right to change this description at its discretion.