Receptionist

  • Total Rehab LLC
  • Utica, New York
  • Full Time
About Us: We are a busy, patient-focused medical office specializing in pain management. Our dedicated team of healthcare professionals provides compassionate care to patients managing acute and chronic pain. We are looking for a reliable, professional, and detail-oriented Receptionist to join our front office team and help create a welcoming environment for our patients. Position Summary: The Receptionist is the first point of contact for patients, visitors, and vendors. This role requires excellent customer service, organizational, and communication skills to ensure smooth daily operations in a fast-paced medical environment. Key Responsibilities: * Greet patients and visitors with professionalism and warmth * Answer and route phone calls promptly and accurately * Schedule, confirm, and manage patient appointments * Verify insurance information and collect co-pays and balances * Maintain accurate patient records and update demographics * Assist patients with intake paperwork and guide them through check-in/check-out processes * Communicate effectively with medical staff to coordinate patient flow * Handle confidential information in compliance with HIPAA regulations * Perform general administrative tasks including filing, scanning, and correspondence Qualifications: * High school diploma or equivalent required; college preferred * Prior medical office or receptionist experience strongly preferred * Knowledge of medical terminology, insurance verification, and EMR systems is a plus * Strong interpersonal skills with a focus on patient care and customer service * Ability to multitask and stay organized in a busy environment * Proficient in Microsoft Office and comfortable with computer-based scheduling systems * Professional appearance and demeanor What We Offer: * Competitive pay based on experience * 401K * Health, dental, and vision insurance options * Paid time off and holidays * Opportunities for growth and training within a supportive team PI6b0c0882a52e-29... PDN-9faaa4f3-5d1b-40a1-b2db-dceca618774b
Job ID: 490028062
Originally Posted on: 8/19/2025

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