Full Time Receptionist for MedSpa

HealthStar Diagnostics Laboratory 4.1 Full Time Receptionist for MedSpa Sign in to apply Hot Springs National Park, AR Sign in to apply Company Overview Founded in 2000, HealthStar Physicians of Hot Springs is a growing outpatient healthcare system committed to delivering exceptional primary care and pediatric services across central Arkansas. Our mission is to provide high-quality, patient-centered care that addresses both clinical and social health needs in the communities we serve. Summary We are seeking a polished, professional, and enthusiastic Receptionist to join our growing medical spa team. As the first point of contact, you'll be responsible for creating a welcoming atmosphere for clients, managing front-desk operations, and ensuring a smooth flow throughout the day. The ideal candidate is friendly, organized, detail-oriented, and passionate about beauty, wellness, and skincare. Responsibilities Greet and check in clients with warmth and professionalism Schedule and confirm appointments via phone, email, and booking software Answer client inquiries and provide information about services, treatments, and pricing Handle client intake forms, medical history documentation, and confidentiality protocols (HIPAA compliance) Process payments, apply discounts/packages, and maintain accurate billing records Maintain a clean and organized reception area Communicate effectively with estheticians, RNs, and medical professionals to ensure client satisfaction Clean Rooms after Clients Upsell services and skincare products when appropriate Handle customer concerns or escalate to management as needed Perform administrative duties such as filing, inventory tracking, and product restocking Content Creation & Social Media posts(take/edit photos, patient testimonials and behind the scenes post, respond to comments/direct messages, anything else pertaining to Social Media) Promoting upcoming and current promotions Qualifications 1+ year of front-desk, receptionist, or customer service experience (MedSpa or medical office preferred) Knowledge of skincare and aesthetic treatments (Botox, fillers, facials, lasers, etc.) is a plus Proficiency with scheduling software, Instagram, Faceboo, TikTok, Cavca Excellent communication, multitasking, and organizational skills Professional appearance and demeanor Ability to maintain discretion with confidential information Ability to adapt to changing promotions, procedures, and marketing needs Team player with a drive to deliver best in class patient and provider support Call-To-Action If you are passionate about making a difference in healthcare and thrive in a dynamic environment, we invite you to apply and become a part of our compassionate team! Job Type: Full-time Pay: From $14.00 per hour Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: receptionist: 1 year (Preferred) Work Location: In person See company reviews Working here doesn't have to be a secret Sign in to browse authentic reviews, anonymous ratings and salary data before you apply. Sign in 4.1 56 % Recommend to a friend N/A Approve of CEO CEO: Rachel Wallis 0 Ratings