Project Administrator, Warranty

Why you ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k

+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

The Warranty Administrator reports to the Project Coordinator, Supervisor

Located in Albany, GA or Knoxville, TN

Full-Time

Hybrid

The Warranty Administrator is responsible for reviewing and managing all aspects of foodservice equipment and design projects, ensuring proper conversion into the ERP project modules. This role collaborates closely with various departments to facilitate project execution, billing accuracy, and profitability analysis.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Project Review:

Review reports, quotes, and external documents to ensure consistency before project import and conversion.

Confirm all change orders have necessary approvals prior to conversion.

Execution Oversight:

Ensure proper execution of projects, reviewing freight, pricing, and labor before customer invoicing and project wind-down.

Reconcile change orders, returns, and shipments to reflect accurate project metrics for customer invoicing.

Communication and Coordination:

Communicate with Project Managers, Project Coordinators, and Contract Sales to resolve discrepancies.

Prepare project summary invoices for Contract Sales and Credit review with customers.

Reporting:

Create, update, and distribute weekly open job status reports.

Assist in generating reports to track and report on job completion and profitability.

Order Processing:

Process J05 orders (Job Credits) by reviewing completed and accurate change orders.

Handle pick/pack/delivery of all non-inventory job lines.

Support and Collaboration:

Support the Manager of Project Administration in reviewing and closing projects.

Assist in maintaining accurate data in Lawson M3 and POM.

Problem Resolution:

Identify and resolve issues related to customer orders, pricing, and project execution in a timely manner.

COMPETENCIES:

Basic accounting principles in the interpretation of a customer order and pricing.

Solid mathematical skills with the ability to reconcile costs and margins.

Clear written and verbal communication skills.

Accurate data entry skills and attention to detail.

Proficiency in Microsoft Office, including Word and Excel.

Understanding of Lawson M3 preferred and understanding of POM.

Ability to multi-task, organize, and prioritize work effectively.

QUALIFICATIONS & EXPERIENCE:

1 - 2 years of basic accounting or job quoting experience, or equivalent military or practical experience.

Ability to successfully pass a background check post offer acceptance.