Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Front Desk Receptionist
3 Months+
Austin, TX (onsite)
This role supports DLA Piper at the main reception area, greeting guests, answering phones, managing emails, and handling conference room scheduling and catering requests. The position requires professionalism in appearance, verbal and written communication, and customer service.
Responsibilities:
Greet and assist all visitors, applicants, and temporary employees
Answer and transfer incoming calls from across the United States
Distribute visitor name badges and issue facility access cards to employees
Schedule meeting rooms and place catering orders for meetings
Respond to emails in a timely and professional manner
Perform light administrative tasks and basic PC support
Maintain company phone and speed dial lists
Issue company loaner cell phones
Assist other teams with tasks such as envelope labeling and compiling manuals
Participate in company and community service events
Understand and support other work areas as needed
Represent company Vision, Values, and Mission professionally
Build and maintain professional relationships with customers and internal teams
Requirements:
High school diploma
2+ years of switchboard or reception experience
Proficiency in Microsoft Word and Excel preferred
Excellent customer service, written, and verbal communication skills
Ability to handle multiple tasks simultaneously with attention to detail
Pleasant, warm, and professional demeanor
Able to sit for long periods; minimal lifting (under 10 lbs)
No driving or COVID requirements
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.