Receptionist - Ed Center (163409)

PAY GRADE: H

FLSA STATUS: Non-Exempt

POSITION OBJECTIVE :

Provide critical review and editing of District documents as well as provide front desk and administrative support.

DUTIES & RESPONSIBILITIES : (These duties are a representative sample; position assignments may vary.)

1. Provide backup to answer telecommunication system (e.g. inquiries from parents, community members, other school districts, suppliers, etc.) for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
2. Assists other administrative staff (e.g. typing, database update, mailings, projects, etc.) for the purpose of supporting them in the completion of their work activities.
3. Evaluates situations (e.g. involving other staff, students, parents, the public, etc.) for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.
4. Maintains schedules (e.g. meetings, etc.) for the purpose of coordinating available space.
5. Responds to inquiries of staff, the public, parents and/or students for the purpose of providing information and/or direction as may be required.
6. Utilize Word processing and/or other software for editing purposes
7. Other duties as assigned.

EDUCATION & EXPERIENCE : (positions in this class typically require):

· High School diploma or equivalent.

· Job related experience is required.

LICENSING REQUIREMENTS : (positions in this class typically require):

Licensing Requirements:

• None required.

Knowledge (position requirements at entry):

Knowledge of:

· Customer Service; responding to more complex requests for information from parents, students, staff and/or the general public.

· District policies and procedures.

· Filing systems; maintaining complex and confidential files and information.

· Faxing and making copies.

· Responding to records requests.

· Answering and transferring phone calls.

· Handling difficult customers and issues.

· Receiving, opening, organizing and distributing mail for assigned area of responsibility.

Skills (position requirements at entry):

Skill in:

· Prepare, rewrite and edit copy to improve readability; read, copy or proof to detect and correct errors in spelling, punctuation and grammar.

· Performs and oversees a variety of more difficult clerical duties.

· Organizes and maintains supervisor and/or department calendars, which includes scheduling meetings.

· Ensures equipment is operating properly.

Physical Requirements :

The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.

Generally the job requires 90% sitting, 5% walking, and 5% standing. This job is performed in a generally clean and healthy environment.

NOTE :

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.